GSGenesis Sanchez
@genesissanchez
Detail-oriented restaurant manager passionate about food and beverages.
United StatesWhat I'm looking for
I am a friendly and engaging team player with a proven track record as a restaurant manager. My experience spans over several years in the food and beverage industry, where I have successfully recruited, trained, and inspired staff to deliver exceptional customer service. I thrive in fast-paced environments and have consistently exceeded sales goals by implementing effective training programs and upselling techniques.
At Contoso Bar and Grill, I managed a team of over 30 staff members, focusing on enhancing their customer service skills and operational efficiencies. My efforts led to a 7% reduction in costs and a consistent 10% increase in monthly sales. Additionally, I have developed cross-training programs and health and safety compliance training that have significantly improved staff performance and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Restaurant Manager
Contoso Bar and Grill
Sep 2000 - Present (24 years 10 months)
Recruit, hire, train, and coach over 30 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards. Reduced costs by 7% through controls on overtime, operational efficiencies, and reduced waste.
Restaurant Manager
Fourth Coffee Bistro
Jun 2000 - Present (25 years 1 month)
Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions. Grew customer based and increased restaurant social media accounts by 19% through interactive promotions, engaging postings, and contests.
Education
Degrees, certifications, and relevant coursework
Bigtown College
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration. Focused on core business principles and management practices.
Bigtown College
Associate of Arts, Hospitality Management
Earned an Associate of Arts in Hospitality Management. Developed expertise in hospitality operations and customer service.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Genesis?
You can contact Genesis and 90k+ other talented remote workers on Himalayas.
Message GenesisFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
