Open to opportunities

Sarah Coy

@sarahcoy1

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Proactive virtual assistant optimizing executive workflows with orders, CRM, and AI-powered efficiency.

Canada

Message

What I'm looking for

I’m looking for an assistant role where I can run executive calendars and inboxes, coordinate operations, and support clients end-to-end. I bring proactive workflow improvements and AI-accelerated admin so you can save time and reduce bottlenecks.

I’m a tech-savvy, highly organized administrative professional who optimizes business operations, manages executive workflows, and delivers exceptional client service. In my current Administrative Assistant role, I streamline end-to-end B2B order processing with 100% data accuracy, prepare complex commercial client quotes, and manage critical vendor correspondence.

I also focus on operational friction—anticipating needs, resolving inquiries about orders, logistics, and billing, and maintaining outstanding service outcomes. I leverage AI productivity frameworks (including ChatGPT and prompt engineering) to speed up content drafting, data formatting, and documentation, while staying calm and precise in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Advantage Restaurant Supply

Mar 2025 - Present (1 year 5 months)

Manage end-to-end B2B order processing with 100% data accuracy for high-volume corporate accounts. Support sales and operations by preparing commercial client quotes, tracking delivery timelines, maintaining client/vendor correspondence, and auditing inventory/tracking databases.

Executive Support Quote Preparation Client Relationship Management CRM Spreadsheet Management Excel Outlook Word Google Workspace Sheets

Lead Hostess, Bartender & Junior Server

Trius Winery Restaurant

Aug 2021 - Oct 2024 (3 years 2 months)

Coordinated digital reservations and guest logistics, optimizing seating charts for daily capacity and revenue. Handled opening/closing procedures with cash reconciliation, audited shift-end financial reports, and tracked beverage inventory discrepancies.

Cross functional Coordination Cash Reconciliation Shift End Financial Reporting Inventory Control

Key Holder / Shift Supervisor

Steve Madden

Sep 2023 - Dec 2023 (3 months)

Managed daily retail operations including opening/closing protocols, security compliance, and secure cash drops. Supervised floor staff, delegated responsibilities, and resolved customer escalations.

Retail Operations Security Compliance Cash Handling Team Leadership Customer Escalation Delegators

Shift Supervisor

Tim Hortons

Sep 2017 - May 2019 (1 year 8 months)

Directed a team of 5–8 per shift in a fast-paced environment, ensuring service timelines and corporate quality standards. Completed cash float reconciliations, inventory counts, and documented shift performance metrics for management review.

Shift Management Team Leadership Service quality Cash Reconciliation Shift Documentation

Education

Degrees, certifications, and relevant coursework

Niagara College

Diploma in Hospitality Management, Hospitality Management

2022 - 2024

Activities and societies: Advanced Business Communication; Financial Accounting; Management Principles; Strategic Customer Relations

Completed a Diploma in Hospitality Management with coursework in advanced business communication, financial accounting, management principles, and strategic customer relations.