Kacie Yates

I’m a client-focused administrative professional with extensive experience supporting remote teams, managing client communications, and coordinating day-to-day operations behind the scenes. I’m known for keeping projects organized, smoothing details prior to launch, and providing reliable support across email, phone, data systems, and social media.

In my current role as an Administrative Assistant (Remote), I’m the primary point of contact for clients via email and phone, ensuring inquiries are addressed and requests are directed appropriately. I complete accurate data entry and maintain organized digital records, while supporting invoicing, payment processing, transaction follow-up, and client/financial record accuracy.

Previously, as a Senior Customer Assistant at Enterprise Truck Rental, I delivered high-quality customer service for reservations, billing, and fleet inquiries. I managed high volumes of calls professionally and supported operational decision-making by tracking fleet availability and scheduling preventative maintenance for over 200 vehicles.

I also bring strong community-facing and cross-functional experience from event coordination and hotel operations, including logistics for weddings, corporate events, and community gatherings. With a background in purchasing supplies, guest communications, and media advertising, I’m comfortable coordinating details, solving problems, and supporting team success from start to finish.