Santiago Motiño

I’m a B2B Sales & Customer Success Specialist focused on revenue growth and high-value client retention. With C1–C2 English proficiency, I navigate US Healthcare and Commercial/SaaS environments and thrive on high-stakes, consultative selling.

In my current role at DIRECTV for Business, I manage a portfolio of 50+ commercial accounts across government, hospitality, and private sector clients. I execute consultative sales strategies to grow monthly recurring revenue (MRR), negotiate and close 10–15+ deals weekly, and improve retention and account value through strategic upselling.

Previously, I supported the United Healthcare (Alorica) environment by managing 60+ daily calls, resolving complex and escalated insurance claims and benefits navigation issues while maintaining top-tier quality scores. I also worked as a Medical Interpreter (English–Spanish) with AMN Language Services / The Workloop, delivering accurate, confidential interpretation in high-pressure clinical scenarios to support better patient understanding and care outcomes.