Open to opportunities

Justin Fernandez

@justinfernandez

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Medical Interpreter and bilingual customer service professional with 2+ years’ BPO experience.

Honduras

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What I'm looking for

I’m looking for a role where I can deliver accurate medical (and legal) interpretation, work closely with a team, and keep improving—using my English/Spanish strengths while continuing my growth toward a Systems Engineer career.

I’m a Medical Interpreter with 2+ years of experience in BPOs, built through multiple roles and steady on-the-job practice since my first job after graduating high school. I’ve provided medical interpretation for 14 straight months, then continued with additional assignments for 10 months, plus more contracted interpreting work across different clients.

I bring strong bilingual communication in English and Spanish, “advanced management” of both languages, and reliable teamwork and multitasking. Alongside interpretation, I worked as a Customer Service Agent and I’m currently studying for a Systems Engineering degree—so I’m always improving how I work, learn new tools, and contribute with care and accuracy.

Experience

Work history, roles, and key accomplishments

Current

Medical Interpreter

Current

LionBrigde

Mar 2025 - Present (1 year 3 months)

Contracted as a freelance medical interpreter for LionBrigde since March 2025, delivering English–Spanish interpretation with strong verbal and written communication.

Medical Interpretation English Communication Medical Terminology Written Communication Multitasking Teamwork

Current

Medical Interpreter

Current

Propio

Jan 2025 - Present (1 year 5 months)

Contracted as a freelance medical interpreter for Propio since January 2025, providing bilingual interpretation with a focus on accuracy and effective communication.

Medical Interpretation Medical Terminology Written Communication Multitasking Teamwork

Medical Interpreter

Voyce

Sep 2024 - Mar 2025 (6 months)

Contracted as a freelance medical interpreter for Voyce from September 2024 to March 2025, providing English–Spanish interpretation with strong verbal and written communication.

Medical Interpretation English Communication Medical Terminology Written Communication Multitasking Teamwork

Customer Service Agent

Alorica

Feb 2024 - Aug 2024 (6 months)

Served as a Customer Service Agent for Alorica supporting United HealthCare for 6 months, delivering responsive bilingual customer support.

Customer Support Healthcare Support Multitasking Verbal Communication Written Communication Teamwork

Medical Interpreter

Grupo Levanter

Mar 2023 - Dec 2023 (9 months)

Worked as a medical interpreter at Grupo Levanter for 10 months, using clear English–Spanish communication and familiarity with required terminology.

Medical Interpretation English Communication Medical Terminology Written Communication Multitasking Teamwork

Medical Interpreter

ICCBPO

Sep 2021 - Dec 2022 (1 year 3 months)

Provided medical interpretation services at ICCBPO for 14 consecutive months, applying strong English–Spanish interpretation and medical terminology knowledge.

Medical Interpretation Medical Terminology Written Communication Multitasking Teamwork