Farah Ajib
@farahajib
Customer service and administrative specialist delivering organized, client-focused office operations.
What I'm looking for
I am a customer service and administrative professional with five years of combined experience managing client interactions and office operations across healthcare and medical supply settings.
I have managed patient reception, registration, appointment scheduling, invoicing, and confidential recordkeeping while collaborating with clinical teams to improve patient flow and service response times.
I supported communication between doctors, clinics, pharmacies, suppliers, and logistics teams, processing orders, coordinating deliveries, and maintaining accurate sales and inventory records.
I bring strong communication, attention to detail, time management, and problem-solving skills, and I strive to balance customer-facing responsibilities with efficient internal administrative processes.
Experience
Work history, roles, and key accomplishments
Client Relationship Specialist
Crown Medical Center
Feb 2025 - Oct 2025 (8 months)
Managed patient reception, registration, and scheduling while ensuring data accuracy and confidentiality; streamlined appointment coordination and reduced patient wait through improved daily calendar management.
Customer Service Assistant
Bio Med Company
Jun 2023 - Nov 2024 (1 year 5 months)
Supported communication with clinics and pharmacies, processed orders and deliveries, and maintained sales and inventory records to ensure timely order fulfillment and customer satisfaction.
Customer Support Administrator
Pharmacy
Jan 2020 - Apr 2023 (3 years 3 months)
Assisted customers with product and prescription inquiries, managed transactions and inventory records, and supported pharmacists with prescription documentation and order preparation.
Education
Degrees, certifications, and relevant coursework
Tishreen University
Bachelor of Commerce and Economics, Management
2015 - 2021
Grade: 72%
Bachelor of Commerce and Economics with a major in Management, completed with an average of 72%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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