Hello! I am interested in customer service roles along with data entry roles.
Open to opportunities
Saniyah Mitchell
@saniyahmitchell
I manage client-facing office operations, legal intake, billing, and customer support with confidentiality and care.
United StatesWhat I'm looking for
I've supported client-facing operations at McAdoo Estate Planning, handling front-office administration, billing, scheduling, correspondence, and confidential legal information.
As a Legal Sales Consultant, I met prospective clients to discuss custom estate plans, scheduled consultations, negotiated service payments, and achieved a 57% close rate.
I've trained new employees on company procedures and office tools, and used PracticePanther for legal document management and case tracking.
Currently, I assist GEICO policyholders with billing, coverage, account updates, and customer concerns while managing high-volume inbound calls with professionalism.
Experience
Work history, roles, and key accomplishments
Current
Assisted policyholders with billing questions, coverage details, and account updates. Managed high-volume inbound calls while maintaining professionalism and service quality.
ML
Legal Sales Consultant
McAdoo Estate Planning, LLC
Jan 2026 - Jun 2026 (5 months)
Met with prospective clients and walked them through custom estate plans with a 57% close rate. Negotiated payment for services and scheduled in-person consultations.
ML
Front Office Manager/Administrative Assistant
McAdoo Estate Planning, LLC
Nov 2024 - Jun 2026 (1 year 7 months)
Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence. Provided training to new employees and demonstrated proficiency in legal software applications.
Education
Degrees, certifications, and relevant coursework
Nassau Community College
Associate's degree, Liberal Arts & Sciences
2025 -
Pursuing an Associate's degree in Liberal Arts & Sciences, currently enrolled.
ES
Elmont Memorial High School
High School Diploma, General Studies
2022 - 2024
Completed General Studies at Elmont Memorial High School.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
53k-67k USD
Job categories
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