Looking for a job

Sandy White

@sandywhite

Senior Business Systems Analyst and technical delivery leader with 10+ years of experience translating complex business needs into clear requirements.

United States

Message

What I'm looking for

I’m looking for a company I can be proud to work for—one that values integrity, inclusiveness, learning, and open exchange of ideas. I want a meaningful role where I can help turn business needs into practical solutions, contribute to real results, and work in a professional environment that still knows how to laugh.

Senior Business Systems Analyst and technical delivery leader with 10+ years of experience translating complex business needs into clear requirements, system designs, integrations, workflows, testing, and scalable operational solutions.

Background includes enterprise systems, APIs, databases, Salesforce, Jira, Confluence, Agile/Scrum, AI/LLMs, workflow automation, metrics, vendor evaluation, and cross-functional delivery.

Earlier experience in software development, consulting, BI, Big Data, Data Lake initiatives, and technology leadership provides the technical depth and business perspective to lead complex initiatives from analysis through implementation.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager / Sr. Business Analyst

Current

JPMorganChase

Jun 2023 - Present (3 years 3 months)

Lead business and systems analysis, process improvement, and technology-enabled initiatives across complex stakeholder groups. Develop AI- and LLM-enabled Microsoft Office automation using VBA, macro libraries, and reusable workflows.

Business Analysis Process Improvement AI LLM VBA Microsoft Office Confluence Stakeholder Management Data Analysis

Sr. Business Analyst

First Republic Bank

Dec 2021 - Jun 2023 (1 year 6 months)

Led end-to-end technical business analysis including current/future-state requirements, RACI, gap analysis, process flows, and design specifications. Implemented Monday.com for Construction Project Management and supported integration of Lease Administration software.

Business Analysis Requirements Gathering RACI Gap Analysis Process Flow RFP RFI Monday.Com Jira QA Testing

Sr. Business Analyst / Scrum Master

Bank of the West

Mar 2021 - Dec 2021 (9 months)

Led technical analysis for Consumer and Small Business product integrations, translating business needs into requirements and design specifications. Managed Scrum ceremonies, backlog, and sprint execution.

Business Analysis Scrum Jira Requirements Design Specification Sprint Planning Stakeholder Management

Business Owner

Self Employed

Jul 2020 - Mar 2021 (8 months)

Woodworking design, fabrication, and sales.

Sr. Business Analyst – Virtual Channels

Wells Fargo

Jan 2020 - Jul 2020 (6 months)

Led analysis for eSignature product integration including DocuSign and REST API integrations. Created BRDs, FSDs, BDD/Jira stories, and acceptance criteria.

Business Analysis eSignatures Docusign REST APIs BRD FSD BDD Jira QA Testing

Sr. Business Analyst – Salesforce CRM & Marketing

Wells Fargo

Sep 2018 - Sep 2019 (1 year)

Primary analyst for Salesforce data integration supporting Lead-to-Opportunity and marketing workflows. Supported production deployment of Branch Offers, Contact Center, and Prospects.

Salesforce Data Integration Marketing BRD FSD Acceptance Criteria Sprint Planning User Testing

Business Owner

Self Employed

Oct 2017 - Sep 2018 (11 months)

Woodworking design, fabrication, and sales.

Director, Consulting Services / Project Management

Oxford International

Mar 2016 - Oct 2017 (1 year 7 months)

Managed 40–55 consultants across international technical engagements, owning risk, budgets, delivery milestones, and Salesforce usage. Oversaw more than $16M in annual project revenue.

Project Management Consulting Risk Management Budgeting Salesforce Team Leadership

Director of Development

DesignMind

Apr 2015 - Oct 2015 (6 months)

Directed BI, Big Data, Data Lake, and analytics engagements from pre-sales through handoff. Led Engineering/Data Science consultants and technical delivery.

Business Intelligence Big Data Data Lake Analytics Pre Sales Technical Delivery Team Leadership

Regional Managing Director of IT

Experis

Dec 2011 - Dec 2014 (3 years)

Led Bay Area IT professional services operations, P&L, 15 staff, 190 consultants, and $32M in annual revenue across 35+ clients.

IT Services P&L management Staff Management Client Relations Operations

Dir. of Consulting / General Manager – Western Region

Magenic Technologies

Feb 2002 - Dec 2011 (9 years 10 months)

Led enterprise software consulting, technical delivery, engineering teams, client relationships, budgets, and regional operations. Managed 40+ engineering consultants and a $16M annual budget.

Consulting Technical Delivery Engineering Management Client Relations Budgeting Operations