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@talhaparvaiz
Experienced Senior Business Analyst with a focus on operational improvements.
I am a seasoned Senior Business Analyst with over 20 years of experience across Telecommunications, Healthcare, and Oil and Gas industries. My expertise lies in driving operational improvements, enhancing customer satisfaction, and resolving complex problems. I am ITIL V3 certified and have a proven track record of successfully managing projects and facilitating product development.
Throughout my career, I have excelled in conducting thorough business analysis, producing comprehensive documentation, and collaborating with stakeholders to capture and document requirements effectively. My roles have included leading teams, managing vendor relationships, and overseeing significant migrations and integrations, such as deploying Unified Communications solutions and migrating servers to the cloud. I am passionate about leveraging data to inform strategic decisions and improve business processes.
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Work history, roles, and key accomplishments
City of Hope
Oct 2020 - Present (5 years 1 month)
Supported infrastructure and telecom initiatives, facilitating product development through requirement elicitation, backlog management, and testing. Conducted business analysis, produced documentation, and collaborated with subject matter experts and solution architects.
Ulta Beauty
Oct 2019 - Oct 2020 (1 year)
Identified, analyzed, and comprehended e-commerce requisites for Ulta Beauty’s Canadian Site. Collaborated with internal teams to craft Functional Stories and delineate acceptance criteria using SAFe Agile and Gherkin syntax.
City of Hope
Sep 2018 - Oct 2019 (1 year 1 month)
Collaborated across IT and business units to grasp and document requirements, articulate business frameworks, and facilitate the integration of IT Service Management modules. Engaged with stakeholders to comprehend business objectives and systematically document requirements.
US Venture
Jan 2018 - Sep 2018 (8 months)
Scrutinized warehouse operations and business procedures to pinpoint and mitigate operational, financial, and technological risks. Supported and identified avenues for enhancing the ERP solution (Microsoft Dynamics NAV) and other vital business applications.
Kaiser Permanente
Apr 2017 - Dec 2017 (8 months)
Supported management in making strategic decisions by analyzing, manipulating, tracking, and reporting data. Led the migration of Legacy reports to a new BI platform and provided technical leadership on high-visibility projects.
Inland Empire Health Plan, IEHP
Jul 2016 - Mar 2017 (8 months)
Managed the functional, integration, and user acceptance testing of an enterprise healthcare solution. Supervised activities related to test case development and execution, aligning with user stories and requirements.
Sanjel Canada
Mar 2014 - Jul 2016 (2 years 4 months)
Spearheaded the planning, tracking, reporting, and release of products utilizing Scrum methodology. Led Business Intelligence and Reporting initiatives and managed electronic invoice applications.
Enbridge Inc
Apr 2012 - Mar 2014 (1 year 11 months)
Contributed to automating the pipeline Scheduling Application Pipelink. Executed the RFP process for vendor selection, wrote Business Requirement Documentation (BRD), and conducted solution walkthroughs and application demos.
Bell Canada
Dec 2000 - Apr 2012 (11 years 4 months)
Operated in a project-based setting to support internal business units in tracking critical cost and revenue drivers. Conducted business analysis, data extraction, documentation, and reporting functions.
Ontario Power Generation
Jan 2000 - Present (25 years 10 months)
Gained practical experience in database development within a professional environment. Assisted with various tasks related to database design and implementation.
Compuworld Inc
Jan 2000 - Present (25 years 10 months)
Worked on software development projects as a contractor. Contributed to the coding and testing phases of software applications.
Paradata Systems Inc
Jan 1999 - Present (26 years 10 months)
Provided support for network systems during an internship. Assisted with troubleshooting and maintaining network infrastructure.
Navitrak Engineering
Jan 1999 - Present (26 years 10 months)
Participated in software development projects as an intern. Gained exposure to the software development lifecycle and contributed to project tasks.
Degrees, certifications, and relevant coursework
Certified Business Analyst
Certification in Financial Analysis and Investment Management, Financial Analysis and Investment Management
Six Sigma Black Belt Certification
Master of Business Administration (MBA), Business Administration
Bachelor of Computer Science (BCS), Computer Science
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