Talha Parvaiz
@talhaparvaiz
Experienced Senior Business Analyst with a focus on operational improvements.
What I'm looking for
I am a seasoned Senior Business Analyst with over 20 years of experience across Telecommunications, Healthcare, and Oil and Gas industries. My expertise lies in driving operational improvements, enhancing customer satisfaction, and resolving complex problems. I am ITIL V3 certified and have a proven track record of successfully managing projects and facilitating product development.
Throughout my career, I have excelled in conducting thorough business analysis, producing comprehensive documentation, and collaborating with stakeholders to capture and document requirements effectively. My roles have included leading teams, managing vendor relationships, and overseeing significant migrations and integrations, such as deploying Unified Communications solutions and migrating servers to the cloud. I am passionate about leveraging data to inform strategic decisions and improve business processes.
Experience
Work history, roles, and key accomplishments
Sr. Business Analyst/Project Manager
City of Hope
Oct 2020 - Present (4 years 8 months)
Supported infrastructure and telecom initiatives, facilitating product development through requirement elicitation, backlog management, and testing. Conducted business analysis, produced documentation, and collaborated with subject matter experts and solution architects.
Sr. Business Analyst
Ulta Beauty
Oct 2019 - Oct 2020 (1 year)
Identified, analyzed, and comprehended e-commerce requisites for Ulta Beauty’s Canadian Site. Collaborated with internal teams to craft Functional Stories and delineate acceptance criteria using SAFe Agile and Gherkin syntax.
Sr. Business Analyst/Project Manager
City of Hope
Sep 2018 - Oct 2019 (1 year 1 month)
Collaborated across IT and business units to grasp and document requirements, articulate business frameworks, and facilitate the integration of IT Service Management modules. Engaged with stakeholders to comprehend business objectives and systematically document requirements.
Sr. Business Analyst
US Venture
Jan 2018 - Sep 2018 (8 months)
Scrutinized warehouse operations and business procedures to pinpoint and mitigate operational, financial, and technological risks. Supported and identified avenues for enhancing the ERP solution (Microsoft Dynamics NAV) and other vital business applications.
Sr. Business Analyst/Lead
Kaiser Permanente
Apr 2017 - Dec 2017 (8 months)
Supported management in making strategic decisions by analyzing, manipulating, tracking, and reporting data. Led the migration of Legacy reports to a new BI platform and provided technical leadership on high-visibility projects.
Team Lead - Business Analyst & Quality Assurance
Inland Empire Health Plan, IEHP
Jul 2016 - Mar 2017 (8 months)
Managed the functional, integration, and user acceptance testing of an enterprise healthcare solution. Supervised activities related to test case development and execution, aligning with user stories and requirements.
Sr. Business Analyst/Change & Release Manager
Sanjel Canada
Mar 2014 - Jul 2016 (2 years 4 months)
Spearheaded the planning, tracking, reporting, and release of products utilizing Scrum methodology. Led Business Intelligence and Reporting initiatives and managed electronic invoice applications.
Sr. Business Analyst
Enbridge Inc
Apr 2012 - Mar 2014 (1 year 11 months)
Contributed to automating the pipeline Scheduling Application Pipelink. Executed the RFP process for vendor selection, wrote Business Requirement Documentation (BRD), and conducted solution walkthroughs and application demos.
Sr. Business Analyst
Bell Canada
Dec 2000 - Apr 2012 (11 years 4 months)
Operated in a project-based setting to support internal business units in tracking critical cost and revenue drivers. Conducted business analysis, data extraction, documentation, and reporting functions.
Database Developer
Ontario Power Generation
Jan 2000 - Present (25 years 5 months)
Gained practical experience in database development within a professional environment. Assisted with various tasks related to database design and implementation.
Software Developer
Compuworld Inc
Jan 2000 - Present (25 years 5 months)
Worked on software development projects as a contractor. Contributed to the coding and testing phases of software applications.
Network Support
Paradata Systems Inc
Jan 1999 - Present (26 years 5 months)
Provided support for network systems during an internship. Assisted with troubleshooting and maintaining network infrastructure.
Software Developer
Navitrak Engineering
Jan 1999 - Present (26 years 5 months)
Participated in software development projects as an intern. Gained exposure to the software development lifecycle and contributed to project tasks.
Education
Degrees, certifications, and relevant coursework
InQuestra Learning
Certified Business Analyst
University of Toronto
Certification in Financial Analysis and Investment Management, Financial Analysis and Investment Management
Expert Rating
Six Sigma Black Belt Certification
Washington International University
Master of Business Administration (MBA), Business Administration
Dalhousie University
Bachelor of Computer Science (BCS), Computer Science
Availability
Location
Authorized to work in
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