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Edward K Osafo

@edwardkosafo

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Results-driven Senior Business Analyst with expertise in digital transformation.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am a results-driven Senior Business Analyst and Business Systems Analyst with over 8 years of experience driving digital transformation and process optimization across finance, healthcare, and technology sectors. My expertise lies in bridging the gap between business needs and technical solutions through in-depth requirements gathering, data analysis, and stakeholder collaboration.

Throughout my career, I have successfully led enterprise-wide IT modernization projects, capturing extensive business and functional requirements to support infrastructure upgrades. My strong command of Agile and Waterfall methodologies has enabled me to deliver scalable solutions that enhance operational efficiency and improve user experience. I am passionate about fostering collaboration among cross-functional teams and ensuring seamless communication between technical teams and business stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst

Current

Insight Enterprises

Jun 2023 - Present (2 years 2 months)

Led end-to-end business analysis for enterprise-wide IT modernization projects, capturing over 150 business and functional requirements to support infrastructure upgrades and digital transformation. Managed Agile ceremonies and sprint planning using Jira and Confluence, ensuring transparency in backlog grooming and timely task completion.

Agile Methodologies Jira Confluence Microsoft Visio Lucidchart Power BI Tableau

Functional Analyst

Greensky

Apr 2021 - May 2023 (2 years 1 month)

Collaborated with business units and product teams to gather and define over 120 functional requirements for enhancements to GreenSky's consumer financing platform. Analyzed existing loan processing workflows and proposed system improvements that increased operational efficiency by approximately 30%.

Jira Agile Tableau

Business Systems Analyst

Health Net

Feb 2019 - Mar 2021 (2 years 1 month)

Gathered and analyzed more than 100 business and system requirements to support enhancements for Health Net's member eligibility and claims processing systems. Utilized SQL and Excel to extract, analyze, and validate healthcare data sets, identifying data discrepancies that reduced billing errors by 15%.

SQL Excel Data Analysis Claims Processing HIPAA)Visio Confluence Agile

Junior Business Analyst

Gohealth

Jan 2017 - Jan 2019 (2 years)

Assisted in gathering and documenting over 80 business and functional requirements to support the development of GoHealth's internal healthcare enrollment platform. Conducted data analysis using Excel and SQL to identify trends in customer engagement and contributed insights that improved lead conversion by 15%.

Data Analysis Excel SQL Jira UAT Lucidchart Balsamiq Power BI

Education

Degrees, certifications, and relevant coursework

Illinois State University

Master of Science, Mathematics

Completed a Master of Science in Mathematics at Illinois State University. This program provided a strong foundation in quantitative analysis and problem-solving, enhancing my analytical capabilities.