Edward K Osafo

Led end-to-end business analysis for enterprise-wide IT modernization projects, capturing over 150 business and functional requirements to support infrastructure upgrades and digital transformation. Managed Agile ceremonies and sprint planning using Jira and Confluence, ensuring transparency in backlog grooming and timely task completion.

Collaborated with business units and product teams to gather and define over 120 functional requirements for enhancements to GreenSky's consumer financing platform. Analyzed existing loan processing workflows and proposed system improvements that increased operational efficiency by approximately 30%.

Gathered and analyzed more than 100 business and system requirements to support enhancements for Health Net's member eligibility and claims processing systems. Utilized SQL and Excel to extract, analyze, and validate healthcare data sets, identifying data discrepancies that reduced billing errors by 15%.

Assisted in gathering and documenting over 80 business and functional requirements to support the development of GoHealth's internal healthcare enrollment platform. Conducted data analysis using Excel and SQL to identify trends in customer engagement and contributed insights that improved lead conversion by 15%.

Completed a Master of Science in Mathematics at Illinois State University. This program provided a strong foundation in quantitative analysis and problem-solving, enhancing my analytical capabilities.