Louisa Prempeh

I am a Senior Business Analyst with over 10 years of experience in requirements gathering, process improvement, and project delivery across various sectors including healthcare, financial services, and government. My expertise lies in facilitating Joint Application Requirement (JAR) and Joint Application Development (JAD) sessions, where I leverage my excellent interpersonal and conflict resolution skills to drive successful outcomes. I have a proven track record of reducing operational inefficiencies and delivering high-impact solutions through detailed analysis and stakeholder collaboration.

Throughout my career, I have spearheaded numerous CRM implementation projects, achieving a 98% first-time acceptance rate. I am adept at applying modern requirements engineering methodologies and have successfully managed project lifecycles using tools like Jira and Azure DevOps. My commitment to excellence is reflected in my ability to implement enterprise solutions and drive business transformation initiatives, ensuring that projects are delivered on time and within budget.

As a dedicated professional, I am passionate about mentoring junior team members and fostering a collaborative work environment. I believe in the power of data-driven decision-making and have developed executive dashboards using Power BI to enhance strategic insights. I am excited about the opportunity to contribute my skills and experience to a forward-thinking organization that values innovation and continuous improvement.