Sandutiu Luminita-Mariana
@sandutiuluminita-mar
Administrative and HR support professional coordinating operations, documentation, and recruitment with AI-informed workflow improvement.
What I'm looking for
I’m an administrative and management support professional with a background in Psychology and Human Resources. I bring a steady focus on coordination, documentation, and people-centered support—built through years of hands-on operational work and structured HR learning.
Since May 2014, I’ve worked as an Assistant Manager at SC SANCON SRL, managing a manager’s agenda, organizing meetings and internal events, and preparing administrative reports. I support recruitment and onboarding while optimizing administrative workflows using Office tools and AI, staying organized and effective in fast-moving, multicultural environments.
I also bring customer-facing problem-solving from remote customer support work, where I used empathy, active listening, and clear communication via phone, email, and chat to resolve issues and maintain accurate records. Earlier, during my kindergarten internship, I supported emotional regulation using simple NLP techniques like positive language, reframing, and emotional anchoring.
In parallel, I’ve volunteered providing sports psychology support to help athletes with motivation, focus, and emotional control, including individual and group counseling and workshops on stress management, communication, and teamwork. My continued professional development includes HR-focused training with AI in human resource management and teaching preparation through TEFL/TESOL.
Experience
Work history, roles, and key accomplishments
Assistant Manager
SC Sancon SRL
May 2014 - Present (12 years)
Provided administrative and operational support to management by managing the manager’s agenda, organizing meetings and internal events, and preparing administrative reports. Supported recruitment and onboarding while optimizing administrative workflows using Office tools and AI.
Customer Support Representative
CGS
Jan 2026 - Mar 2026 (2 months)
Delivered empathetic remote customer support by actively listening to issues and resolving problems through phone, email, and chat. Maintained accurate customer records and applied communication and conflict-resolution skills to support teamwork.
Creșă Internship - Chitzi-Bush
Creșă Privată Bucureștii Noi Chitzi-Bush
Oct 2025 - Oct 2025 (0 months)
Supported classroom activities in a private kindergarten by assisting teachers and engaging children in interactive learning (storytelling, sensory games, and role-play). Applied basic NLP-based positive language and emotional anchoring to support children’s emotional regulation while observing behavior and collaborating on activity planning.
Volunteer - Sports Psychology Support
FC Dinamo
Aug 2023 - Dec 2024 (1 year 4 months)
Provided sports psychology support to athletes to improve motivation, focus, and emotional control through individual and group counseling sessions. Coordinated with coaches to integrate psychological strategies into training plans and organized workshops on stress management, communication, and teamwork.
Education
Degrees, certifications, and relevant coursework
The FA for all, UK
Continuing Professional Development (CPD), Teaching & Learning (CPD)
2025 - 2027
Continuing Professional Development (CPD) series covering learning theories and high-quality teaching and learning practices. Included curriculum mapping and holistic learner development to strengthen educational planning and instructional design.
Planeta Formación y Universidades – Nex·ia
Introductory course with Google AI tools (Gemini-based), Artificial Intelligence
2025 - 2026
Introductory AI course focused on using Google AI tools for productivity and data analysis. Included applying Gemini-based tools to support HR and organizational workflows.
Reed Courses, UK
TEFL / TESOL / ESOL – 120-hour (CPD), Teaching English as a Foreign Language
2025 - 2026
Completed a 120-hour online TEFL course focused on lesson planning and classroom management. Covered educational technology and related teaching practices.
Planeta Formación y Universidades – Nex·ia
Making Sense of AI with Gemini, Artificial Intelligence
2025 - 2025
Introductory AI training on using Gemini to enhance productivity and data analysis. Applied tools to support HR and organizational workflows.
Rome Business School
International Master in HR & Organization, Human Resources & Organization
2024 - 2025
International Master in HR & Organization with practical experience in HR management, recruitment, and organizational strategies. Worked with HR digital tools and participated in FAO and Toyota projects to strengthen teamwork and problem-solving.
Alison – Online
Artificial Intelligence in Human Resource Management, Human Resources
2024 - 2025
Professional training on using AI in Human Resource Management to optimize recruitment and talent management ethically. Included preparation for performance evaluation using AI tools and workflows.
VITARA (International Monetary Fund)
Human Resource Management, Human Resources
2024 - 2025
Training in Human Resource Management providing practical experience in HR administration, recruitment, performance management, and talent development. Included exposure to digital HR tools, payroll processes, and employee engagement.
University Spiru Haret
Bachelor’s Degree in Psychology and Educational Sciences, Psychology and Educational Sciences
2018 - 2023
Bachelor’s degree in Psychology and Educational Sciences, including clinical psychology research, assessments, and analysis of behavioral data. Completed clinical psychology internships with hands-on research experience.
Post-secondary School of Pharmacy Carol Davila
Pharmacy Assistant Diploma, Pharmacy
2016 - 2018
Pharmacy Assistant diploma with hands-on experience assisting with medication dispensing and inventory management. Learned regulations, safety protocols, and workflow processes while guiding customers.
I.N. Socolescu Technical High School of Architecture
Technical High School Diploma – Architecture Profile, Architecture
2011 - 2016
Technical high school diploma in an architecture profile focused on architectural design and construction. Developed skills in CAD/AutoCAD, studied historical styles, and produced visual presentations through individual and team projects.
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