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Gemma Barsanti

@gemmabarsanti

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I coordinate onboarding, events, stakeholder support, and administrative systems for EU-facing organisations.

Belgium

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What I'm looking for

I'm looking for an operations, HR, project, communication coordination role where I can support stakeholders, improve administrative processes, and grow in an international environment.

Ciao from Brussels 🇧🇪

I’m an Italian based in Belgium, with a background in Political Science and International Politics and experience across communications, project support, administration and event coordination in international environments.
Over time, I discovered that what I enjoy most is being the person people can rely on — whether that means helping solve practical problems, coordinating moving pieces, supporting colleagues, or making sure things run smoothly behind the scenes.
I particularly enjoy roles where organisation and human interaction come together. I like dynamic environments, practical challenges and situations where I can help create a positive experience for people. I also discovered that I work well under pressure and genuinely enjoy the energy that comes from making things happen.
Beyond work, I’m interested in psychology, personal development, creativity and communication.

Experience

Work history, roles, and key accomplishments

Current

Communications and Advocacy Intern

Current

European Pain Federation (EFIC)

May 2026 - Present (3 months)

- Supported colleagues and different stakeholders with day-to-day operational and administrative needs
- Managed participant information through HubSpot databases containing 1000+ records
- Supported communication activities by producing 10+ monthly social media posts, preparing 4+ newsletter campaigns per month with Mailchimp, and updating the website using WordPress

HubSpot Mailchimp WordPress Social Media Management Database Management Administrative Support Canva Admin Tasks Administrative Coordination Email Communication Newsletters

Assistant Team Coordinator Intern

FleishmanHillard EU

Nov 2025 - May 2026 (6 months)

- Supported consultancy teams through operational coordination and administrative processes
- Managed travel arrangements and expense documentation in line with internal procedures
- Assisted with internal coordination and preparation of materials for meetings and client-related activities
- Acted as a point of contact between consultants and internal support functions

Operational Coordination Administrative Support Travel Management Expense Reporting Internal Communications Meeting Preparation client support

Call Center Operator (Remote)

Encoteks

Jul 2024 - Sep 2024 (2 months)

- Executed targeted cold calls and email follow-ups to cotton yarn businesses to prospect potential buyers and generate new sales leads
- Assessed prospective client purchasing needs, inventory timelines, and interest to qualify high-value business opportunities
- Maintained accurate contact records and tracked prospect interactions to ensure timely, organized follow-ups

Call Center Email Communication Selling Excel Call Center Management Call management Email Outlook Cold Calling Cold Emailing Microsoft 365

Student Office Assistant

Università di Pisa

Jan 2024 - May 2024 (4 months)

- Assisted students and staff weekly with practical and administrative requests
- Supported office and archives organization, and administrative processes
- Worked with the ESSE3 student management system