Sandra Maya

I’m a bilingual (English/Spanish) administrative leader with 15+ years of experience supporting C-suite executives, maintaining confidentiality, and running high-volume, time-sensitive operations. I’m at my best where accuracy, discretion, and clear stakeholder communication matter most—especially in regulated environments.

In my current role as a Front Medical Office Manager, I oversee front-office functions for a busy healthcare practice. I coordinate physician schedules, appointments, and check-in/check-out workflows using EMR/EHR systems, while keeping HIPAA-compliant records across electronic and paper processes.

I also bring strong operations and project leadership from a long tenure supporting executive leadership, HR, compliance, and multi-department coordination. I helped clear a 35,000+ claim ODJFS backlog by restructuring work queues, improving processing protocols, and aligning cross-functional teams.

Across my work, I’ve led board and executive administration—calendar coordination, travel planning, agendas, confidential correspondence, and post-meeting action tracking. I’m equally comfortable handling compliance-driven workflows such as Ohio BWC PowerSuite, ADR processes, and IME coordination, always focused on reducing friction and increasing team productivity.