At Optum Rx Infusion Services, I provided administrative and operational support across infusion nursing and pharmacy sites, managing executive priorities and coordinating cross-functional work. I managed a remote team of up to 20 employees and oversaw performance, onboarding, training, and new procedures.
I also streamlined administrative workflows and created Excel reports, dashboards, and performance metrics. My work included prescriber credential oversight, compliance documentation, and using AI tools to improve documentation and reporting.
