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Christine Gude

@christinegude

Detail-oriented administrative professional with extensive healthcare experience.

United States
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What I'm looking for

I seek a role that values teamwork and offers opportunities for professional growth.

I am a dedicated administrative professional with over a decade of experience supporting healthcare operations. My journey has equipped me with a robust skill set in managing complex schedules, coordinating travel, and ensuring seamless communication among medical teams. At Optum Health, I provided comprehensive support to multiple Medical Directors and hospitalists, streamlining processes and enhancing productivity through meticulous organization and proactive problem-solving.

Throughout my career, I have consistently demonstrated my ability to manage diverse administrative tasks, from onboarding staff to maintaining compliance with healthcare regulations. My experience at renowned institutions such as Brigham and Women’s Hospital and the VA Medical Center has honed my skills in patient care coordination and medical documentation. I take pride in my ability to foster positive relationships with both clinical staff and patients, ensuring that all administrative functions contribute to high-quality patient care.

Experience

Work history, roles, and key accomplishments

OH

Sr. Admin Assistant, Medical Management

Optum Health

Jul 2019 - Apr 2024 (4 years 9 months)

Provided daily administrative support to Medical Directors, hospitalists, and SNF providers, including on-call management and coordination with external contractors. Managed monthly incentive calendars, productivity reports, and staff onboarding processes. Handled CME and license reimbursements, time and attendance tracking, and meeting scheduling. Assisted with recruitment, patient assistance pro

BH

Sr. Admin Assistant, Orthopedic/Rheumatology Research Group

Brigham and Women's Hospital

Sep 2018 - Mar 2019 (6 months)

Supported two Principal Investigators in orthopedic rheumatology research, managing calendars, scheduling meetings, and coordinating conferences. Assisted research assistants with supplies and managed timekeeping for RAs. Handled travel arrangements and expense reimbursements for PIs. Created and maintained a database for patient opioid prescriptions and appointments.

VC

Advanced Medical Staff Assistant

VA Medical Center

Sep 2016 - Aug 2018 (1 year 11 months)

Managed front desk operations, checking in veterans for appointments and assisting with VA benefits enrollment. Coordinated with clinical staff for walk-in visits and managed daily clinic reports and recall reminders. Handled patient check-in/out, rescheduling, and follow-up appointments. Utilized Secure Messaging for patient communication and managed no-show follow-ups.

KH

Administrative Assistant, Case Management Department

Kindred Hospital

Aug 2014 - Aug 2016 (2 years)

Supported the Case Management Department, handling patient paperwork and completing admission questionnaires per CMS guidelines. Documented and reviewed discharge instructions in EMR. Managed daily inpatient census reports and coordinated patient appointments with external facilities and transportation companies. Organized weekly IDT meetings, prepared agendas, and took minutes. Obtained prior aut

CN

Academic Sr. Administrative Assistant

Children's National

Jan 2014 - Feb 2014 (1 month)

Provided academic administrative support to the Chief of Neuroscience Institute, transcribing dictations for journal reviews and articles. Managed daily correspondence and reference letters. Served as Fellowship Coordinator, organizing monthly meetings, setting up rooms, and handling catering. Coordinated visits and travel arrangements for internal and external candidate interviews.

PH

Administrative Assistant II

Phoenix Children's Hospital

Nov 2006 - Jun 2011 (4 years 7 months)

Managed administrative and clinical Outlook calendars for neurologists and facility managers. Scheduled appointments with vendors and sales representatives. Maintained Excel spreadsheets for CME, dues, and travel reimbursements. Obtained prior authorizations using ICD/CPT codes and scheduled patient testing and clinic appointments. Edited MD dictation and maintained MD files for licensing and cred

PA

Executive Administrative Secretary

Prime Staff Temp Agency

Apr 2006 - Nov 2006 (7 months)

Provided executive administrative support to the Director of Patient Finance, managing Outlook calendars and scheduling appointments. Processed check requests for vendors and employee reimbursements. Coordinated travel arrangements for the director and managers, including air, hotel, and car rentals. Distributed monthly reports and maintained databases for HR requisitions and PARs. Managed invoice

UH

Executive Administrative Secretary/Office Supervisor

UMASS Memorial Hospital

Nov 2001 - Jan 2006 (4 years 2 months)

Supported the Chief of Neurosurgery, managing administrative and clinical appointment calendars. Coordinated surgeries, including insurance verification, OR booking, and pre-testing. Worked with insurance agencies for pre-authorization and distributed work among office staff. Managed staff time/attendance in Kronos and collaborated with Workers' Compensation adjusters and law offices. Maintained M

Education

Degrees, certifications, and relevant coursework

CU

Colorado Technical University

Bachelor’s degree, Criminal Justice: Human Services concentration

Completed a Bachelor's degree in Criminal Justice with a concentration in Human Services. This program provided a comprehensive understanding of the criminal justice system and human services principles.

AC

Aquinas College

Certificate, Office Technology Program with Specialty in Medical Office Procedures

Obtained a Certificate in Office Technology Program with a specialty in Medical Office Procedures. This program focused on developing essential administrative skills tailored for medical office environments.

Tech stack

Software and tools used professionally

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Christine Gude - Sr. Admin Assistant, Medical Management - Optum Health | Himalayas