At Chosen Strength Fitness USA, I reached potential clients through Instagram, Facebook, and messaging platforms, then qualified leads and followed up with prospects. I maintained CRM records and tracking spreadsheets to keep lead information and pipeline stages up to date.
At United Coaching USA, I nurtured prospects through personalized follow-ups and objection handling, and qualified them before booking discovery calls. I also reviewed prospect responses to refine outreach messaging and scripts.
As a Customer Service Representative at NIVEA, I handled customer inquiries and complaints, recommended products, and documented interactions. I also wrote website sales copy and landing pages for Male Basics, researching audience needs and refining copy based on feedback.
