Victor Uche
@victoruche
Mid-level copywriter crafting psychology-driven sales and customer-support messaging that converts and retains.
What I'm looking for
I’m a results-driven copywriter and customer service specialist with 3+ years of experience creating persuasive, psychology-driven copy that moves people to action. I specialize in social media ads, email marketing, and product sales copy—grounded in human behavior, emotional triggers, and decision-making psychology.
I manage customer relationships with empathy and precision using CRM tools like HubSpot and Zendesk, logging calls, tracking tickets, and resolving complaints efficiently. I also proactively spot recurring confusion (like return-policy misunderstandings), improve communication to reduce repeat issues, and use CRM chat logs to resolve high-stakes delivery disputes and retain high-value clients.
Experience
Work history, roles, and key accomplishments
Freelance Copywriter & Support
Self-Employed
Jan 2021 - Present (5 years 4 months)
Created conversion-focused social media ad copy, email marketing sequences, and product descriptions using buyer psychology. Managed customer interactions across chat, email, and phone in HubSpot and Zendesk, resolving complaints and disputes while improving return-policy clarity to reduce repeat issues.
Education
Degrees, certifications, and relevant coursework
Boss Uzhi Bootcamp
Copywriting Bootcamp, Copywriting
2020 - 2021
Activities and societies: Copywriting training & internship.
Completed the Boss Uzhi Bootcamp (copywriting training and internship) from 2020 to 2021.
Availability
Location
Authorized to work in
Portfolio
notion.so/VICTOR-U-CopywritterJob categories
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