Victor Uche

I’m a results-driven copywriter and customer service specialist with 3+ years of experience creating persuasive, psychology-driven copy that moves people to action. I specialize in social media ads, email marketing, and product sales copy—grounded in human behavior, emotional triggers, and decision-making psychology.

I manage customer relationships with empathy and precision using CRM tools like HubSpot and Zendesk, logging calls, tracking tickets, and resolving complaints efficiently. I also proactively spot recurring confusion (like return-policy misunderstandings), improve communication to reduce repeat issues, and use CRM chat logs to resolve high-stakes delivery disputes and retain high-value clients.