Sandie Davis

Investigate, evaluate, and settle insurance claims by determining policy coverage and deciding appropriate payment amounts. Help prevent fraudulent claims and contact claimants’ doctors or employers for additional information on questionable losses.

Received and filed vendor invoices, reconciled them weekly, and processed payments or requested credits as needed. Audited drivers’ travel time, issued route and load information, and supported scheduling and repair coordination with QA, purchasing, and inventory control.

Managed data in spreadsheets and reports while receiving, filing, and reconciling vendor invoices daily. Prepared payment emails, scheduled service calls, and coordinated interdepartmental activity to expedite vending machine repairs.

Notified customers with delinquent accounts and offered settlement options. Processed payments, established payment schedules, and updated account information as needed.

Led day-to-day store operations, including inventory maintenance, storeroom organization, product ordering, and shipping statement verification and reconciliation. Managed financial audits, allocated costs per procedures, reconciled vendor invoices, reviewed sales reports, and oversaw timekeeping, payroll, hiring, training, and scheduling.

Supervised store operations in the store manager’s absence by assigning employee tasks and executing documented cash/check pulls, deposits, returned check payments, refunds, voids, discounts, and cashier verifications. Managed opening and closing procedures within corporate guidelines and coordinated crew sign-on/sign-off and raincheck handling.

Handled customer concerns and supported store operations through merchandise management, price changes, and product counting and setup. Maintained store cleanliness and supported stock replenishment and shelf maintenance.

Earned an Associate of Science degree in Public Administration from Thomas Nelson Community College in May 2006.