At Mercury Insurance, I investigate and manage claims, review documentation for accuracy and potential fraud, and analyze liability and compensation. I also coordinate inspections, repairs, and third parties, and developed tracking spreadsheets to monitor open and closed claims.
Previously, as an Examiner at Conduent, I handled customer relations and insurance inquiries, reviewed policies, and prepared premium finance quotes and renewal quotes. At Bear Necessiteas and Coffee, LLC, I oversaw store logistics and used POS data to track sales trends and manage product placement.

