Skyler Stubbs
@skylerstubbs
Claims and office specialist skilled in auto estimating, claims adjudication, and operations.
What I'm looking for
I am a detail-oriented claims and office specialist with experience in auto estimating, claims review, and remote customer service. I write complete estimates using CCC/CCC One and handle TL paperwork and NADA valuations while following client guidelines and procedures.
My background includes remote claims adjudication, appointment scheduling for healthcare members, and fraud analysis in high-volume call environments. I am familiar with HIPAA compliance, multiple vendor systems, and timely, accurate processing according to company and policy guidelines.
I have held roles that required strong communication across phone, email, text, and chat channels and have experience liaising with insurers to verify coverage and resolve claim-related issues. I bring administrative strengths including data entry, inventory control, and office management.
I am organized, customer-focused, and committed to producing accurate, auditable work while supporting operational efficiency and team goals.
Experience
Work history, roles, and key accomplishments
Desk Review/Claims Specialist
Angler Auto Appraisals
Jan 2024 - Present (1 year 8 months)
Write complete vehicle estimates using CCC, review and adjudicate claims, and ensure accurate, timely processing while verifying coverage and coordinating with insurers.
Office Manager/Claims Specialist
Expert Asset Protection
Sep 2022 - Dec 2023 (1 year 3 months)
Prepared vehicle estimates with CCC One, performed claims review and adjudication, managed correspondence and data entry, and ensured compliance with client guidelines.
Appointment Scheduler
Kaiser Permanente
Aug 2021 - Feb 2022 (6 months)
Scheduled and rescheduled member appointments and vaccination clinics, maintained HIPAA compliance, and handled high-volume inbound correspondence across multiple systems.
Service Writer
Walmart
Nov 2019 - Jan 2020 (2 months)
Managed service transactions for automotive services, processed payments and invoices, scheduled customer appointments, and handled incoming service inquiries.
Fraud Analyst I
TSYS
Jun 2019 - Oct 2019 (4 months)
Investigated inbound reports of fraudulent activity, reviewed transaction GUIs to identify fraud, and documented all interactions and findings.
Warehouse Worker
Dollar General Warehouse
Feb 2019 - May 2019 (3 months)
Performed truck unloading, bale cardboard processing, and loaded trucks while supporting general warehouse labor tasks to maintain operations.
Shortages Lead
S&S Activewear
Mar 2018 - Dec 2018 (9 months)
Ensured customer orders were fulfilled by locating inventory in WMS, operated cherry picker and tugger, assisted picking/packing, and supported forklift operations.
Packer
PVH Corp
Nov 2017 - Mar 2018 (4 months)
Opened and repacked product boxes, refolded items, and prepared orders on pallets to support timely outbound shipping.
Picker/Packer
Carter's Distribution Center
Aug 2017 - Oct 2017 (2 months)
Fulfilled orders using handheld scanners to verify items and quantities, taped and processed full order boxes, and maintained flow on the packing line.
Kennel Assistant
Hudson Bridge Animal Clinic
Dec 2016 - Aug 2017 (8 months)
Maintained clean runs and cages, attended to animal feeding, exercise and bathing, and managed radio communications for arrivals and departures.
Cashier
BP
Mar 2014 - Dec 2016 (2 years 9 months)
Handled fuel transactions, managed lotto and client accounts, processed cash/check/debit/credit/EBT payments, and answered customer phone inquiries.
Cashier
Food Depot
Feb 2013 - Mar 2014 (1 year 1 month)
Scanned groceries, occasionally bagged items, gathered carts, and assisted with stocking to support store operations.
Waitress
Papa Willie's BBQ
Mar 2012 - Dec 2013 (1 year 9 months)
Took and delivered orders, handled cash and card payments, prepped/closed the restaurant, bused tables, and managed phone to-go orders.
Education
Degrees, certifications, and relevant coursework
Faith Academy
High School Diploma, High school or equivalent
Graduated high school with honors in December 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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