Open to opportunities

samuel Carmona

@samuelcarmona

Message

I support customers effectively while applying data and software development skills.

Colombia

Message

What I'm looking for

I'm looking to develop professionally in sales, customer experience, and international environments, where I can use my customer support, communication, analytical, and technical skills while learning new tools and processes.

I've provided professional customer support, handling inquiries, requests, and problems with clear, effective solutions tailored to customer needs.

Alongside customer service, I've worked with SQL, Python, MongoDB, ETL processes, Bizagi, and Power BI for data exploration, transformation, process review, and reporting. I'm interested in growing in sales, customer experience, and international environments while bringing strong communication, active listening, and problem-solving skills.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Professional Experience

Provided professional customer support and assistance, handling inquiries and resolving issues effectively. Developed strong skills in communication, active listening, and conflict management.