Sammi Ferguson

Served as a liaison for the President and managed administrative functions, optimizing workflow for over 50 employees. Collaborated with key personnel to achieve daily operational goals and provide outstanding customer service.

Performed diverse administrative functions, including screening calls, managing office supplies, and data entry. Orchestrated travel arrangements for over 25 individuals and facilitated seamless coordination of 35+ travel schedules.

Worked in the front office, greeting customers, answering phones, and filing daily work orders. Coordinated, placed, and monitored office supply orders, ensuring accurate and timely delivery.

Provided administrative support for a non-profit, spearheading preparation and maintenance of grant and program data reports. Conducted client intake interviews and engaged in outreach initiatives to enhance program awareness.

Provided comprehensive administrative support to the Credentialing Manager, processing over 200 provider applications and credentials. Managed incoming mail and maintained accurate records while ensuring HIPAA compliance.

Purchased chemicals from established vendors, actively seeking cost-saving opportunities and better pricing options. Reconciled purchase orders with invoices to ensure accuracy and maintain financial records.

Managed incoming calls and provided excellent customer service as the first point of contact. Scheduled and coordinated appointments for the sales manager, ensuring efficient time management.

Completed computer course studies at Anne Arundel Community College, focusing on enhancing technical skills relevant to administrative and business operations.

Obtained a High School Diploma from North County High School. This foundational education provided essential skills for further academic and professional pursuits.