Open to opportunities

Nicolette Vincent

@nicolettevincent

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Administrative professional skilled in operations and process improvement.

United States

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What I'm looking for

I am looking for a role in a mission-driven organization that values collaboration and innovation, where I can leverage my organizational skills and contribute to operational excellence.

I am an administrative and operations professional with hands-on experience in office management, student housing, and internal process improvement. My proven ability to handle scheduling, communication, and multi-department coordination in fast-paced environments has equipped me with the skills necessary to thrive in diverse settings. I am passionate about bringing strong organizational and support skills to a mission-driven team.

Throughout my career, I have successfully managed various roles, including my current position as a Bookkeeper at Asset Living, where I ensure accurate financial records and compliance with company policies. My previous experience as an Outreach Coordinator at Burrtec Waste Industries allowed me to contribute to a targeted sales campaign, completing the project ahead of schedule while providing exemplary customer service. I am committed to continuous improvement and fostering positive relationships with clients and colleagues alike.

Experience

Work history, roles, and key accomplishments

Bookkeeper

Asset Living

Jul 2024 - Present (1 year)

Managed all payments and income from applicants and residents, ensuring accuracy and timeliness. Monitored bad debt, prepared late notices, and filed evictions while maintaining accurate and organized records.

Payment Processing Debt Collection Record keeping Customer Service

Outreach Coordinator

Burrtec Waste Industries

Apr 2023 - Present (2 years 3 months)

Contributed to a targeted sales campaign for green waste removal services, completing the project four months ahead of schedule. Managed inbound and outbound communications, data entry, and provided exemplary customer service.

Campaigns Customer Service Data Entry Regulatory Compliance Problem Solving Communication Project Management

Production Associate

PCV Murcor

Aug 2020 - Present (4 years 11 months)

Efficiently managed the processing of over 2000 appraisal applications, ensuring timely completion and compliance with regulatory requirements. Performed remote administrative duties, including data entry and email correspondence.

Data Entry Quality Control Citrix Regulatory Compliance

Pathology Clerk

St.Barnabas Medical Center

Jan 2017 - Present (8 years 6 months)

Scheduled appointments, registered patients, and managed medical records using Smart-ID and UCM systems. Ensured HIPAA compliance and utilized AIDET principles for excellent service delivery.

Appointment Management Patient Registration Medical Records Management HIPAA)Smart ID Cerner

Education

Degrees, certifications, and relevant coursework

Ashworth College

Certificate, Medical Billing and Coding

Completed a comprehensive program in Medical Billing and Coding. Gained expertise in healthcare administrative processes and compliance.

Riverside Community College

Associate's Degree, Communications

Pursued an Associate's Degree in Communications, completing 80-90 credits. Focused on developing strong communication skills and understanding various media.