Open to opportunities

Sami Ullah Khan

@samiullahkhan2

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Results-driven professional with extensive experience in client services management.

Pakistan

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What I'm looking for

I seek a dynamic role that fosters collaboration and innovation, offering growth opportunities.

I am a results-driven professional with extensive experience in client services and operations management. Currently serving as the Head of Client Services at Purple Patch, I excel in creating detailed project plans, performing quality assurance, and enhancing customer experiences through innovative technology solutions. My strategic planning and leadership skills have consistently delivered exceptional results in dynamic environments.

Previously, I held key roles such as Senior Operations and Event Manager at Jump Activation and Lead Project Manager at Empact Activation, where I developed execution plans, managed budgets, and ensured timely project delivery. My commitment to fostering collaboration and delivering innovative solutions has driven sustainable success in all my endeavors.

Experience

Work history, roles, and key accomplishments

Current

Head of Client Services

Current

Purple Patch

Oct 2023 - Present (1 year 7 months)

Currently leading the Client Services team by creating detailed project plans, performing quality assurance checks, and enhancing customer experience through technology. Actively participating in industry events to network with potential customers.

Project Management Quality Assurance Customer Experience Networking Team Leadership Strategic Planning MS Office Budget Management

Senior Operation and Event Manager

Jump Activation

Jun 2022 - Jul 2023 (1 year 1 month)

Managed operations for activations and events, developed execution plans, prepared cost estimates, and ensured project delivery within budget and scope. Focused on building a high-performing team and maintaining client servicing.

Operations Management Event Planning Budgeting Team Building Client Servicing Resource Allocation Communication Leadership

Lead Project Manager

Emact Activation

Mar 2016 - May 2022 (6 years 2 months)

Oversaw the Direct Consumer Contact Department, managed project operations including budgeting and scheduling, and coordinated with stakeholders for timely project delivery. Prepared performance reports against KPIs.

Project Management Budgeting Scheduling KPIs Operations Management Resource Allocation Problem Solving Communication

Head of Strategy and National Activation Manager

Splash Activation

Dec 2014 - Feb 2020 (5 years 2 months)

Developed innovative advertising campaigns and brand activation proposals, strengthened client relations, and managed budgeting processes for strategic initiatives. Focused on creative concepts for promotions.

Strategic Planning Budget Management Advertising Proposal Writing Market Analysis Communication

Activation Manager South & Asst. Planner

Brandlogic

Jan 2011 - Jan 2012 (1 year)

Established the Direct Consumer Contact department, managed budgets, and evaluated campaign performance. Focused on client management and market trend analysis to enhance customer satisfaction.