Looking for a job

Khuzaima Amjad

@khuzaimaamjad

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Project Manager & Client Relations Expert driving revenue growth and client retention.

Pakistan

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What I'm looking for

I seek roles where I can grow business and lead projects—prioritizing collaborative cultures, measurable impact, and opportunities to scale client relationships.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Experience

Work history, roles, and key accomplishments

Current

Project Manager & Client Relations

Current

TechNerdNYC LLC

Jul 2023 - Present (2 years 5 months)

Directed client acquisition and retention strategies, expanding portfolio by 30% and negotiating high-value contracts that improved client satisfaction scores by 20%. Orchestrated cross-functional teams to deliver projects on time and enhanced stakeholder transparency with detailed reporting.

Client Acquisition Contract Negotiation Project Management Client Relations Stakeholder Communication Upwork Platform Account Management Reporting

Assistant Project Manager

BVLogic Private Limited

May 2022 - Mar 2024 (1 year 10 months)

Managed full project lifecycle for 10+ digital initiatives, delivering on time and within budget and reducing budget overruns by 15%; improved operational efficiency and client satisfaction by 18%.

Project Management Sprint Planning Budget Control Stakeholder Communication Process Improvement Agile T&M Contracts Risk Management Budget control

Account Representative

Best Utility

Nov 2020 - Apr 2022 (1 year 5 months)

Managed patient accounts and medical records, ensuring HIPAA-aligned data protection while increasing customer satisfaction through proactive resolution of issues and timely payment processing.

Account Management Medical Records Customer Service Payment Processing Data Privacy Account Reconciliation Issue Resolution

Customer Service Representative

Nexus Solutions, Inc.

Nov 2019 - Nov 2020 (1 year)

Delivered high-quality service to 100+ clients daily, maintaining a 95% customer satisfaction rating and streamlined onboarding to reduce response times by 25%. Resolved accounting, service and delivery issues and trained staff on operating procedures.