At vFairs, I lead a $21.3M global SaaS project portfolio across enterprise accounts, coordinating programs, stakeholders, timelines, and deliverables. I plan and execute global event programs and serve as a primary strategic contact for enterprise clients.
I work across Sales, Product, Engineering, QA, Operations, and Customer Success to align requirements and manage risks, issues, budgets, and vendors. I also develop reporting with Power BI and Tableau and drive project operations improvements, including SOP development and PMO standards.
At vFairs, I led a cross-functional Product and QA initiative that reduced support tickets and sprint delays by approximately 33%, while maintaining a 9.8/10 client satisfaction score across 100+ reviews. At MindBridge, I served as a liaison between Uber’s East EMEA leadership and production operations, identifying process gaps and translating client priorities into improvements.
