Open to opportunities

Samayya Alikberova

@samayyaalikberova

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I build referral-driven tenant and client relationships for premium service businesses.

Georgia

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What I'm looking for

I'm looking for a fully remote global role where I can own client or tenant relationships end-to-end, improve retention through genuine value, and support independent professionals or premium-service customers.

I've managed premium client and tenant relationships across Dolce Estate Aesthetic Medicine Clinic and ImplantLab / Ekspert Zreniye, from acquisition and onboarding through retention, upsell, and renewal.

At Dolce Estate, I owned a three-suite rental program for independent doctors, supporting 10+ regular hourly tenants and four long-term monthly tenants. I grew occupancy through tenant referrals rather than discounts or external outreach, while personally resolving operational issues and securing additional dedicated parking to improve the tenant experience.

I also built Dolce Estate's 15-person client relations department from zero, creating hiring, training, KPI, service-standard, CRM, scheduling, and reporting processes.

Most recently, I managed high-value medical client relationships at ImplantLab / Ekspert Zreniye, handling $3K–$15K deals and earning a promotion to Upsell & Retention Manager after ranking in the Top 5 among approximately 30 sales managers.

Experience

Work history, roles, and key accomplishments

Upsell & Retention Manager

ImplantLab / Ekspert Zreniye

Nov 2025 - Feb 2026 (3 months)

Promoted from Sales Manager based on sustained consultative sales performance and Top 5 ranking among ~30 sales managers. Managed high-value client relationships across dental implantology, oral surgery, and orthopedics, maintaining full client lifecycle in AmoCRM and MEDODS.

Consultative Sales Upselling MEDODS Client Lifecycle Management Reporting

Sales Manager

ImplantLab / Ekspert Zreniye

Mar 2025 - Nov 2025 (8 months)

Mastered a complex new medical product portfolio within 2 weeks and applied expertise immediately in live client consultations. Ranked Top 5 of ~30 sales managers clinic-wide within the first month of employment.

Medical Sales Product Knowledge Client Consultation Sales Performance

Head of Client Relations

Dolce Estate Aesthetic Medicine Clinic

Jan 2020 - Nov 2024 (4 years 10 months)

Owned and operated an independent-professional suite rental program within the clinic, managing 3 private treatment rooms rented to independent doctors on hourly and monthly terms. Managed a portfolio of 10+ regular hourly tenants and 4 committed monthly tenants, owning the complete tenant lifecycle end-to-end with zero discount-based retention.

Lease Management Retention Relationship Management Negotiation

Senior Administrator & Clinic Manager

Dolce Estate Aesthetic Medicine Clinic

Jan 2014 - Jan 2017 (3 years)

Managed clinic operations, vendor relationships, and full procurement lifecycle including contract negotiation and supply chain for equipment and materials.

Operations Management Vendor Management Procurement Contract Negotiation Supply Chain