Sharashanidze Mariami

Manage client and stakeholder communications, commercial negotiations, and customer-facing agreements. Coordinate cross-functionally with sales, finance, and management.

Managed relationships with SME clients, conducted needs assessments, and supported onboarding and account servicing. Prepared commercial proposals, negotiated terms, and resolved client inquiries to ensure satisfaction and retention.

Managed client documentation, stakeholder communication, and legal and administrative workflows. Resolved issues across multiple matters.

Managed B2B and B2C customer relationships from initial contact through closing. Identified customer needs, presented tailored solutions, and coordinated with internal teams to resolve issues.

Provided direct customer support, product guidance, and point-of-sale assistance. Handled customer questions and feedback professionally while supporting inventory and daily store operations.

Coordinated administrative and operational processes in an international hospitality environment. Communicated with guests, internal departments, and external partners to resolve operational requests and service issues.

Pursuing an LL.M. in European & International Business Law as part of a double degree programme, expected to continue beyond the current date.

Participated in the double degree programme for the LL.M. in European & International Business Law, completing the first year of study.

Completed a program in General Management & Sales Management, focusing on management and sales principles.

Grade: 70% State Grant

Earned a Bachelor of Law (LL.B.) with a 70% state grant, covering foundational legal studies.

Completed the General Course on Intellectual Property, covering key concepts in intellectual property law.