kate purtseladze

Coordinate daily lounge operations and service delivery in an international airport environment serving approximately 1.8 million passengers annually. Supervise staff and coordinate shift schedules, contributing to approximately 30% improvement in daily workflow efficiency.

Managed reservations, guest reception, and seating flow, supporting 1,500+ guest interactions. Improved guest-flow coordination by an estimated 10–15% in a high-volume international environment while maintaining high guest-satisfaction standards.

Managed B2B relationships across 150+ active and prospective accounts through the sales cycle and achieved 100% of assigned sales targets. Negotiated with clients and carriers, closed deals, and increased active sales opportunities by approximately 30%.

Managed 500+ customer relationships through the sales cycle, from lead generation and needs analysis to closing and follow-up; achieved 100% of assigned sales targets. Developed customer acquisition approaches that increased qualified sales opportunities by approximately 30%.

Managed 400+ customer and prospect accounts and achieved 100% of assigned sales targets. Generated new business through structured outreach, increasing qualified prospects by approximately 45–50%.

Pursued a Master's degree in Sales, Communication and Marketing at Rome Business School from 2023 to 2024.

Earned a Bachelor's degree in Law from Ilia State University from 2012 to 2016.