Open to opportunities

Samantha Trammell

@samanthatrammell

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Customer-focused hospitality and care professional skilled in operations and team leadership.

United States

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What I'm looking for

I seek a role combining customer-facing operations and team leadership in a supportive culture, with opportunities for responsibility growth and increased operational ownership.

I am a customer-focused hospitality and care professional with hands-on experience managing bar operations, leading shifts, and providing compassionate care in assisted living settings.

At Raley’s O.N.E Market I oversee McKinney bar operations—pouring beer and wine, preparing bar bites, coordinating events, and maintaining inventory and cleanliness.

Previously I served as a Shift Leader at Wingstop, where I led shifts, resolved customer issues, handled inventory and shipments, and trained new staff. I also worked as a caregiver providing respectful daily living assistance and office support.

I bring strong organizational skills, cash handling and POS experience, and proficiency in Microsoft Office and Google Workspace while pursuing a Bachelor of Science in Business to further strengthen my operational and leadership capabilities.

Experience

Work history, roles, and key accomplishments

Current

Bartender

Current

Raley’s O.N.E Market

Apr 2023 - Present (2 years 9 months)

Manage McKinney bar operations including pouring beer and wine, preparing bar bites, organizing and staffing events, and overseeing cleaning, stocking, and inventory to ensure smooth service.

Customer Service Bartending Inventory Management Stocking POS Team Leadership Cash Handling

Caregiver

Balance Assisted Living and Memory Care

Jan 2022 - Mar 2023 (1 year 2 months)

Provided compassionate care to residents including assistance with toileting, dressing, showering, and eating while maintaining a safe environment and supporting office administration tasks.

Resident Care Clerical Support Microsoft Office Patient Relations Hygiene Assistance

Shift Leader

Wingstop

Dec 2019 - Nov 2021 (1 year 11 months)

Led shifts to ensure operational efficiency and customer satisfaction, handled inventory and shipments, trained new staff, and resolved customer complaints effectively.