Jake Tystad
@jaketystad
Experienced hospitality professional specializing in customer service, bartending, and team supervision.
United StatesWhat I'm looking for
I am a dedicated hospitality professional with over fifteen years of customer service and restaurant experience, skilled in bartending, serving, training, and shift supervision. I have a strong track record of coaching teams, ensuring food safety compliance, managing cash and POS transactions, and maintaining high customer satisfaction in fast-paced environments.
I hold California RBS and Food Handler certifications and have experience coordinating with large retailers and management to ensure product availability and smooth demo operations. I am reliable, hardworking, and enjoy mentoring new staff while meeting operational goals and service standards.
Experience
Work history, roles, and key accomplishments
Shift Supervisor
Club Demonstration Services
Feb 2025 - Present (7 months)
Schedule and coach demonstration associates, manage product purchases and inventory to ensure demo coverage, and coordinate with Costco management to maintain compliance with food safety and operational standards.
Bartender
The Brass Tap
Aug 2023 - Jan 2025 (1 year 5 months)
Crafted and served cocktails, beer, and wine in a fast-paced environment, maintained bar cleanliness and compliance with health regulations, and handled cash and POS transactions while delivering high levels of customer service.
CSServer / Trainer
Cracker Barrel Old Country Store
Sep 2022 - Sep 2023 (1 year)
Trained and mentored new servers on policies, upselling, and customer service standards, conducted ongoing skills sessions, and supported hires until fully proficient to improve service consistency.
Server Director
Studio Movie Grill
Nov 2021 - Sep 2022 (10 months)
Managed and mentored a team of servers, led pre-shift communications, oversaw shift reconciliation and cash handling, and handled customer issues to maintain service quality and operational accuracy.
Education
Degrees, certifications, and relevant coursework
Upper Merion Area High School
High School Diploma, Culinary Arts (Trade)
High School Diploma awarded in June 2008 with coursework including Culinary Arts trade training.
Central Montgomery County Technical High School
Trade / Vocational Studies, Culinary Arts (Trade)
2005 - 2008
Attended technical high school from September 2005 to June 2008 with focus on Culinary Arts trade.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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