Open to opportunities

Samantha Sabao

@samanthasabao

Message

I grow client portfolios through retention, strategic reviews, and seamless delivery.

Zimbabwe

Message

What I'm looking for

I'm looking for global remote opportunities where I can build trusted client partnerships, improve customer journeys and operating systems, coordinate cross-functional delivery, and drive retention and account growth.

I've managed high-value client portfolios at Educate, maintaining approximately 90% client retention and 95% client satisfaction while growing the portfolio by more than 20%. I onboarded 50+ clients, led strategic client reviews, and identified consultative upsell and cross-sell opportunities that strengthened long-term partnerships.

At Atlas / VisionDriven Global, I coordinate high-touch consulting client journeys across onboarding, delivery, payments, communications, vendors, and cross-functional teams. I also manage CRM workflows, build SOPs, and use YouTube performance data to turn operational and audience insights into clear next steps for leadership.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Atlas / Vision Driven Global

Oct 2025 - Present (10 months)

Partner with the CEO and wider team across high-touch client experience, executive support, business operations, systems, and strategic projects within a fast-moving consulting business. Manage the client journey for high-value consulting engagements, coordinate complex projects, and build SOPs and workflows.

Client Experience Executive Support Business Operations Project Coordination CRM Management GoHighLevel SOP Development YouTube Management YouTube Analytics VidIQ Stakeholder Management Cross Functional Collaboration Vendor Management

Portfolio Manager

Educate

Jan 2014 - Jun 2026 (12 years 5 months)

Managed a diverse portfolio of client relationships across multiple industries, combining strategic account management, customer experience, commercial growth, and cross-functional problem-solving. Maintained 95% client satisfaction and approximately 90% client retention, while growing the portfolio by over 20%.

Strategic Account Management Customer Success Customer Retention Client Onboarding Upselling Cross Selling CRM Management Reporting Analytics Stakeholder Management

Salesforce Administrator

Deveau Group

Jul 2023 - Mar 2024 (8 months)

Supported Salesforce data management, imports, deduplication, and database cleanup, contributing to improved CRM accuracy and more reliable customer information. Collaborated remotely with cross-functional stakeholders to support CRM workflows while independently balancing multiple priorities.

Salesforce Data Management Deduplication CRM Administration Remote Collaboration Stakeholder Management