Open to opportunities

Samantha Depaola

@samanthadepaola

Message

Experienced General Manager with a focus on operational efficiency.

United States

Message

What I'm looking for

I am seeking a role that allows me to leverage my management skills while contributing to a team-focused environment that values exceptional service and operational excellence.

As a General Manager with extensive experience in overseeing daily operations at a golf course, I have honed my skills in customer service, inventory management, and staffing. My role at Latourette Golf Course allowed me to lead tournament operations, manage membership relations, and create efficient schedules for a diverse team. I pride myself on enhancing customer experiences and driving operational efficiency, ensuring that every aspect of the business runs smoothly.

In my current position as a Medical Biller at Dr. Scafuri and Associates, I am working towards becoming a Certified Professional Medical Coder. This role has further developed my expertise in billing processes, communication with insurance providers, and maintaining accurate patient records. My commitment to delivering exceptional service and my problem-solving abilities have been key to my success in both the medical and hospitality industries.

Experience

Work history, roles, and key accomplishments

Current

Medical Biller

Current

Forest Avenue Billing: Dr. Scafuri and Associates

Jun 2024 - Present (1 year)

Utilized CPT and ICD-10 codes for accurate patient billing, ensuring compliance and optimizing reimbursement. Secured payments over the phone and communicated with insurance providers to manage active claims, resolving discrepancies for timely reimbursement.

ICD 10 Coding Medical Billing Claims Payment Processing Communication Problem Solving

General Manager

Latourette Golf Course

Apr 2018 - Jun 2024 (6 years 2 months)

Managed daily golf course operations, including merchandising, inventory, staffing, and customer service. Led tournament and outing operations, managed membership relations, and facilitated tee times.

Operations Management Inventory Management Staffing Customer Service Event Management Scheduling Payroll Vendor Relations Merchandising

Receptionist

Wicked Florist

Oct 2017 - Apr 2019 (1 year 6 months)

Assisted the lead floral designer with event setups and prepared flowers for weekly sales. Managed monthly inventory reports and scheduled consultations and events.

Inventory Management Customer Service Scheduling Floral Preparation Order Processing

Sales Associate

Sprout Home

Aug 2017 - Feb 2018 (6 months)

Assisted customers on the sales floor, providing product information and support. Ordered weekly stock at the Flower Market, ensuring inventory levels met demand.

Customer Support Sales Support Product Knowledge Retail Operations

Sales Associate

The Body Shop

Aug 2014 - Aug 2017 (3 years)

Utilized a Point of Sales system for transactions and managed monthly inventory. Interviewed, hired, and trained new employees, contributing to team development.

Point of Sale Inventory Management Hiring Training Customer Service Retail Sales

Education

Degrees, certifications, and relevant coursework

AAPC Certified Professional Coder Program

Certification, Medical Coding

Currently pursuing certification as a Certified Professional Medical Coder through the AAPC program. This program focuses on medical coding standards and practices.