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@samanthadepaola
Experienced General Manager with a focus on operational efficiency.
As a General Manager with extensive experience in overseeing daily operations at a golf course, I have honed my skills in customer service, inventory management, and staffing. My role at Latourette Golf Course allowed me to lead tournament operations, manage membership relations, and create efficient schedules for a diverse team. I pride myself on enhancing customer experiences and driving operational efficiency, ensuring that every aspect of the business runs smoothly.
In my current position as a Medical Biller at Dr. Scafuri and Associates, I am working towards becoming a Certified Professional Medical Coder. This role has further developed my expertise in billing processes, communication with insurance providers, and maintaining accurate patient records. My commitment to delivering exceptional service and my problem-solving abilities have been key to my success in both the medical and hospitality industries.
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Work history, roles, and key accomplishments
Forest Avenue Billing: Dr. Scafuri and Associates
Jun 2024 - Present (1 year 5 months)
Utilized CPT and ICD-10 codes for accurate patient billing, ensuring compliance and optimizing reimbursement. Secured payments over the phone and communicated with insurance providers to manage active claims, resolving discrepancies for timely reimbursement.
Latourette Golf Course
Apr 2018 - Jun 2024 (6 years 2 months)
Managed daily golf course operations, including merchandising, inventory, staffing, and customer service. Led tournament and outing operations, managed membership relations, and facilitated tee times.
Wicked Florist
Oct 2017 - Apr 2019 (1 year 6 months)
Assisted the lead floral designer with event setups and prepared flowers for weekly sales. Managed monthly inventory reports and scheduled consultations and events.
Sprout Home
Aug 2017 - Feb 2018 (6 months)
Assisted customers on the sales floor, providing product information and support. Ordered weekly stock at the Flower Market, ensuring inventory levels met demand.
The Body Shop
Aug 2014 - Aug 2017 (3 years)
Utilized a Point of Sales system for transactions and managed monthly inventory. Interviewed, hired, and trained new employees, contributing to team development.
Degrees, certifications, and relevant coursework
Certification, Medical Coding
Currently pursuing certification as a Certified Professional Medical Coder through the AAPC program. This program focuses on medical coding standards and practices.
High School Diploma, General Studies
Graduated from St. John Villa Academy in 2013.
Software and tools used professionally
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