Ciara Owen

• Responsible for coding, posting and billing all office visits, surgeries, deliveries, and hospital visits.
• Patient account representative and liaison for all deliveries, surgical procedures and office visits.
• Reimbursement specialist and claims processor managing more than 30 insurance companies.
• Manage provider schedule for all procedures and deliveries at local facilities.

• Managed provider schedules for clinic, deliveries, and surgical procedures.
• Posted and adjusted payments from patients and insurance companies.
• Refiled rejected claims to ensure appropriate payment.
• Insurance verification, FMLA and Disability form management
• Billing, collections, and completion of end of day.

• Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
• Posted and adjusted payments from insurance companies.
• Located errors and promptly refiled rejected claims.
• Precisely evaluated and verified benefits and eligibility.

• Oversaw fast-paced front desk operations and guests' needs at busy facility.
• Kept accounts in balance and ran daily reports to verify totals.
• Assisted with scheduling and training of new employees for front desk and bistro.
• Maintained sales and inventory.

• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.