Open to opportunities

Meredith Graves

@meredithgraves

Detail-oriented title administration and operations leader ensuring accurate, compliant document processing and exceptional customer outcomes.

United States

Message

What I'm looking for

I’m looking for a detail-driven team where I can own accurate, compliant title/document processing in fast-paced workflows, coordinate deadlines with stakeholders, and improve productivity—while delivering exceptional customer service and continuous operational improvement.

I’m a detail-oriented administrator with experience managing titledocumentation and ensuring accuracy and compliance. I process and review title documents, verify proper execution, and maintain organized transaction records while conducting research to identify liens or encumbrances affecting property ownership transfers.

Before my current role, I led daily operations as a General Manager, handling staff management, customer service, and financial performance. I drove growth through promotions and upselling, supported budgeting and contract negotiations, and delivered strong customer satisfaction; in prior front-end leadership, I managed cash handling, performance evaluations, and training while maintaining smooth operations in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Administrator

Current

National Powersport Auctions

Oct 2024 - Present (1 year 10 months)

Managed title documentation and supported titledocument accuracy and compliance for property ownership transfers. Conducted lien/encumbrance research, verified document execution, and coordinated transaction deadlines while resolving title issues.

Compliance Document Verification Encumbrance Research Stakeholder Management Data Entry Report Generation Legal Consultation

General Manager

TitleMax (TMX Finance)

Apr 2018 - Aug 2023 (5 years 4 months)

Directed daily operations including staff management, customer service, and financial performance. Led growth through strategic planning, sales execution, inventory optimization, scheduling, performance evaluations, budgeting collaboration, and supplier contract negotiations.

Operations Management Staff Management Customer Service Financial Performance Strategic Planning Sales Target Achievement Upselling Inventory Management Scheduling Performance Evaluation Customer Complaint Resolution Budgeting Contract Negotiation

Front End Supervisor

Sam's Club

Apr 2013 - Jan 2018 (4 years 9 months)

Oversaw front-end cash handling procedures, checkout line monitoring, and resolution of customer issues. Managed performance evaluations, maintained transaction records, supported inventory tasks, implemented theft prevention measures, and coordinated operations during peak periods.

Cash Handling Cash Drawer Management Checkout Supervision Customer Complaint Resolution Performance Evaluation Data Entry Transaction recording Inventory Support Customer Relationship Management Coordination

Document Medical Assistant

Floyd Atrium Health

Jul 2012 - Jul 2012 (0 months)

Assisted physicians and nurses with patient examinations, procedures, and basic laboratory tasks. Prepared rooms, recorded vital signs, administered medications under direction, maintained electronic medical records, and supported insurance coverage eligibility verification while complying with HIPAA.