Nelotie Fugon

I am a self-motivated professional with years of experience in customer service and team management. My excellent organizational and communication skills contribute to high levels of efficiency and productivity. I have a proven record of resolving complex customer issues and implementing workable solutions, ensuring customer satisfaction and improved retention.

In my role as General Manager at ChezKatu Restaurant, I led and motivated a high-performing management team while focusing on staff development and succession planning. My responsibilities included budget management, cost control, and maintaining a clean, safe working environment. Currently, I am working as an Economic Self-Sufficiency Specialist I at the Department of Children and Families, where I handle a high volume of work that is deadline-driven, ensuring adherence to data privacy laws and maintaining confidentiality.