Ainslee Bass

I’m a customer-focused administrative and operations professional with 8+ years of experience in customer service, office administration, inventory management, and support roles where accuracy and strong relationships matter. I’m known for being detail-oriented and organized, especially in fast-paced environments that require reliability and compliance.

Most recently, I served as a Medical Administrative Manager, supporting daily operations for a busy medical office serving approximately 40 patients per day. I handled payroll processing and employee benefits enrollment, managed 401k contributions and time cards, coordinated patient scheduling and referral communications, and oversaw medical billing using ICD-10 and CPT coding in OptimisPT while maintaining HIPAA-compliant documentation.

Alongside healthcare administration, I’ve built a strong service-and-operations foundation through high-volume retail and administrative work. As an Associate, I maintained inventory accuracy through stock monitoring, ordering, and merchandising, processed transactions with state ABC compliance, and supported daily store operations; earlier roles included using Maximo and DocuSign for AR needs, document workflows, retention, and invoice submissions.