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Samadeen MuktarSM
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Samadeen Muktar

@samadeenmuktar

Customer support and software project professional at eHealth4Everyone, coordinating delivery of an AI feature and resolving software blockers.

Nigeria
Message

At eHealth4Everyone, I help coordinate software delivery, including a time-sensitive AI feature. I escalated delays involving required data sources, coordinated follow-ups with the Data Team, and facilitated the handover for the AI Team to complete implementation.

I document software blockers in ClickUp, follow up on corrective actions across development, QA, and AI teams, and explain requirements and implementation challenges to stakeholders. I also contributed to user requirements and functional specifications for the MSDAT desktop application.

Previously, at 7ven Oaks Limited, I coordinated issue investigation, testing, and user acceptance with clients, developers, and QA specialists. At World Class Cleaning / WCC Miami, I developed operating procedures and reporting templates, and organised scheduling and follow-up workflows using Bitrix24.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Nigerian Defence Academy logoNA

Nigerian Defence Academy

Master of Philosophy, Management Science

Pursuing a Master of Philosophy in Management Science, expected to complete in 2026.

Ahmadu Bello University logoAU

Ahmadu Bello University

Master of Business Administration, Business Administration

Completed a Master of Business Administration in 2022.

Ahmadu Bello University logoAU

Ahmadu Bello University

Bachelor of Science, Business Administration

Completed a Bachelor of Science in Business Administration in 2015.

EC-Council logoEC

EC-Council

Customer Relationship Management (CRM), Customer Relationship Management

Completed the Customer Relationship Management certification in 2015.

Google logoGO

Google

Google Project Management Professional Certificate, Project Management

Completed coursework for the Google Project Management Professional Certificate.

NIIT logoNI

NIIT

Management Information Systems (MIS), Management Information Systems

Completed the Management Information Systems program.

McKinsey & Company logoMC

McKinsey & Company

McKinsey Forward Programme, Professional Development

Completed the McKinsey Forward Programme in 2025.

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