Open to opportunities

Salvation Oluwawanibe

@salvationoluwawanibe

Message

I resolve customer issues and coordinate orders through clear, reliable written support.

Nigeria

Message

What I'm looking for

I'm looking for a customer support or operations role where I can handle written customer communication, coordinate orders, maintain accurate records, and help improve service processes within a collaborative remote team.

At Furnish My Space Interiors, I serve as the primary contact for client inquiries, coordinate vendor orders, track deliveries, and resolve discrepancies before they affect customers. I manage multiple written customer conversations while keeping updates timely, clear, and accurate.

Previously, at The Velocity Company, I handled inbound and outbound customer follow-up across phone and digital channels, maintained complete interaction records, and reviewed written communications for tone and clarity. My background also includes compliance reporting, operational recordkeeping, and identifying process risks before they become recurring issues.

Experience

Work history, roles, and key accomplishments

Current

Founder & Operations Lead

Current

Furnish My Space Interiors Ltd

Jan 2025 - Present (1 year 7 months)

Serves as primary point of contact for client inquiries, providing timely updates and coordinating with vendors to track orders and resolve delivery issues.

client support Order Coordination Vendor Management Communication Skills Problem Solving

Project Manager – Communications & Records

The Velocity Company

Jan 2023 - Jan 2025 (2 years)

Organized and maintained accurate communications and administrative records for ongoing reference and reporting. Proofread and verified outbound correspondence for accuracy before distribution, ensuring documentation met quality standards. Tracked activity data and reported findings directly to the CEO to support operational decision-making.

Communication Skills Records Management Proofreading Data Tracking Reporting

Compliance & Reporting Intern

— Cudium Fintech Ltd

Nov 2022 - Jul 2023 (8 months)

●Conducted compliance-focused reviews within a fintech organization, documenting findings accurately for departmental review.
●Prepared and submitted detailed monthly operational reports to department leadership, summarizing key findings and action items.
●Identified risks and recommended corrective action, supporting the organization's recordkeeping and compliance standards.

Project Management Microsoft Office Stakeholder Management

Supervising Officer

Sael Global Investment Concepts Ltd

Mar 2020 - Nov 2021 (1 year 8 months)

●Maintained meticulous daily records of sales, costing, and equipment status to support financial accuracy and accountability.
●Verified figures recorded during every transaction, safeguarding the accuracy of costing and reporting.
●Coordinated administrative scheduling for equipment maintenance, escalating issues to prevent operational delays.