At Athena, I managed executive calendars, inboxes, and domestic and international travel. I also implemented task management systems to streamline workflows and support timely completion of deliverables.
At Jubilee Insurance, I handled policy servicing and client follow-ups as a Conservation Officer, supporting retention and reinstatements. I also prepared reports and helped resolve policyholder inquiries and complaints.
Earlier at Jubilee Insurance, I served customers across contact center and bancassurance roles, managed CRM escalations, and trained and onboarded new call center agents. As a Personal Assistant to an Agency Manager, I handled agent inquiries and assisted with proposal forms.
