Open to opportunities

Salima Uwamahoro

@salimauwamahoro

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Administrative Assistant and Project Manager focused on smooth operations, customer care, and project delivery.

Rwanda

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What I'm looking for

I’m looking for a role where I can combine administrative coordination with project follow-up—keeping accurate records in Xero, communicating clearly with clients and teams, and supporting smooth day-to-day operations while helping projects succeed.

I’m a business administration graduate (Major in Marketing) with a strong track record in administrative coordination, financial record keeping, and customer-facing support. In 2019, I received an award of recognition as an appreciation of a best service giver during the inauguration of a new medical university.

Currently at Laminar Technologies, I work in a dual role as both Administrative Assistant and Project Manager—organizing meetings across company levels, recording company transactions in Xero, and following up projects from initiation to completion. Previously, I supported COVID-19 customer service at RBC (answering inquiries, retrieving vaccination codes, and guiding travel and testing information), and I also served as a Sales Representative & Marketing Manager to drive product visibility through social media, campaigns, and customer feedback.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Project Manager

Current

Laminar Technologies

Mar 2024 - Present (2 years 2 months)

Served in a dual role as Administrative Assistant and Project Manager, coordinating meetings for company leadership and managing project follow-up from initiation to completion. Recorded company transactions in Xero, including purchases with EBMs and withholding-tax items tracked in Excel and reconciled in Xero.

Meeting Coordination Xero Accounting Microsoft Excel Project Coordination Client Communication Customer Service Microsoft Office

Customer Service Rep - COVID Support

Rwanda Biomedical Centre

Dec 2021 - Jun 2022 (6 months)

Provided customer service during the COVID-19 pandemic by answering inquiries about COVID-19 procedures and services for citizens and non-citizens. Assisted individuals who had lost vaccination codes, shared vaccination test locations, and delivered up-to-date guidance on travel and vaccination requirements.

Customer Service inquiry handling Vaccination Code Retrieval Time Management Client Communication Problem Solving

Sales Rep & Marketing Manager

Ubwiruwoodcraft

Jan 2021 - Dec 2021 (11 months)

Promoted and sold products by identifying and approaching potential customers across different areas and building direct client relationships. Created product awareness on social media, organized promotional activities, collected customer feedback via follow-up emails, and supported sales growth through discounts and service improvements.

Sales Outreach Marketing Management Customer Relationship Management Product Promotion Promotional Activities

Education

Degrees, certifications, and relevant coursework

Adventist University of Central Africa

Bachelor of Business Administration, Marketing

2017 - 2021

Activities and societies: Received an award of recognition for best service giver during the inauguration of a new medical university in 2019; indicated plans to continue with an MBA in Project Management.

Earned a Bachelor of Business Administration with a major in Marketing at Adventist University of Central Africa (Sep 2017–Nov 2021).

College de Butamwa

2014 - 2016

Activities and societies: Joined a protocol club and received two awards, including a KG790 / st Gisozi recognition as a good member (noted in the provided details as occurring in 2012).

Completed Ordinary Level and Advanced Level studies at College de Butamwa in Kigali, Rwanda.