Uwabera MarthaUM
Open to opportunities

Uwabera Martha

@uwaberamartha

Customer experience specialist with strong leadership and problem-solving skills.

Rwanda

What I'm looking for

I seek a dynamic role where I can leverage my customer service and leadership skills, contributing to team success and enhancing client satisfaction.

I am a dedicated professional with a Bachelor's Degree in Public Health from Mount Kenya University Rwanda. My career has been shaped by my passion for customer service and my ability to lead teams effectively. I excel in providing exceptional service to clients, particularly in challenging situations, ensuring their needs are met with the utmost care and attention.

Throughout my experience as a Supervisor at Lamane Bakery & Café, I managed daily operations and motivated my team to enhance efficiency and productivity. My role at Kigali Convention Centre & Radisson Blu further honed my skills in a fast-paced hospitality environment, where I consistently delivered high-quality service and collaborated with team members to improve guest experiences. I am also committed to continuous learning, currently developing my skills in digital administration and project management through a Virtual Assistant Program.

Experience

Work history, roles, and key accomplishments

RC

Health Field Intern

Remera Health Centre

Nov 2018 - Feb 2019 (3 months)

Assisted in daily administrative and patient care tasks at Remera Health Centre, gaining practical public health experience. Supported medical staff and contributed to improving operational efficiency.

Education

Degrees, certifications, and relevant coursework

Mount Kenya University Rwanda logoMR

Mount Kenya University Rwanda

Bachelor's Degree, Public Health

2015 - 2019

Completed a Bachelor's Degree in Public Health, focusing on health promotion, disease prevention, and community health management.

Tech stack

Software and tools used professionally

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