Salem Mansouri
@salemmansouri
I am a multilingual tech leader specializing in training and voice-based AI.
CanadaWhat I'm looking for
I am a multilingual technology professional with over 15 years’ experience and more than four years in training, coaching, and leadership. I specialize in turning complex technical procedures into accessible training in Arabic, French, and English and have led trainings and workshops at Moneris.
As a Team Lead and Technical Lead I delivered onboarding, documented processes, and provided hands-on demonstrations to improve technician performance, including soldering and advanced repair techniques. I am passionate about voice-based AI projects and aim to leverage my language expertise, certifications (IPC-A-610, Apple), and technical tooling (AS400, Microsoft Office) to contribute to smarter AI.
Experience
Work history, roles, and key accomplishments
MODelivered training sessions for new hires and ongoing coaching, conducted daily briefings and evaluations in English and French, and ensured clear communication of technical and safety policies across multicultural teams.
MOProvided hands-on training to technicians on advanced repair techniques, created documentation and workshops (e.g., soldering), and supported cross-team communication in English, French, and Arabic.
Repair Technician
Moneris & Ingenico
Jan 2012 - Jan 2021 (9 years)
Assisted peers by simplifying complex procedures, prepared test documentation and presented results, and supported a multicultural team often translating among Arabic, French, and English.
Electronics Technician
TOP-GSM
Jan 2004 - Jan 2012 (8 years)
Served as frontline electronics technician interacting with clients in Arabic and French, diagnosing and explaining technical issues clearly and delivering repairs and client support.
Education
Degrees, certifications, and relevant coursework
Centre Sectoriel de Formation en Électronique
DEC in Industrial Electronics, Industrial Electronics
Completed a DEC in Industrial Electronics at Centre Sectoriel de Formation en Électronique in Tunis in 2004.
Arij, Le Kef
Diploma in Office Technology, Office Technology
Completed a Diploma in Office Technology at Arij in Le Kef, Tunisia in 1999.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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