Open to opportunities

Hans Asiamah

@hansasiamah

Message

Results-driven IT professional

Canada

Message

What I'm looking for

Seeking a challenging IT role with opportunities for growth and development

I am a highly motivated and detail-oriented IT professional with a strong background in customer support, technical skills, and team leadership. With over 7 years of experience in various industries, I possess excellent communication skills, both written and verbal, and the ability to work effectively with people from diverse backgrounds.

My technical skills include proficiency in operating systems such as Windows, Android, iOS, Mac OS, and Linux, as well as experience with applications like GanttProject, Asana, and Vendesk. I am also familiar with tools like VMware, G Suite by Google, and Packet Tracer. Additionally, I have a solid understanding of project management methodologies, including Agile, Waterfall, Scrum, and Gantt Charts.

Throughout my career, I have demonstrated my ability to handle multiple responsibilities, work under pressure, and lead teams to success. I am a quick learner, and my experience in training new employees has taught me the importance of patience, effective communication, and teamwork. I am excited to bring my skills and experience to a new role and contribute to the success of a dynamic team.

Experience

Work history, roles, and key accomplishments

Outbound Calling Sales Representative

Inkeros

Nov 2023 - Dec 2023 (1 month)

Handled inbound and outbound calls, providing tailored solutions while demonstrating effective communication and problem-solving skills. Managed over 100 calls daily in a fast-paced environment, ensuring proposals aligned with company capabilities.

Customer Support Communication Skills Problem Solving Sales

Regional Field Technician

UB Media

Feb 2023 - Apr 2023 (2 months)

Completed service and maintenance reports, handled installation tools for media signs, and provided feedback to supervisors for operational improvement. Experienced in IP networking and maintaining digital screens.

Networking Maintenance Reporting Communication

Carpenter Apprentice

Local 27

Oct 2021 - Jan 2023 (1 year 3 months)

Provided strong communication and teamwork skills across multiple job sites. Performed carpentry duties using hand tools and maintained a clean work environment.

Teamwork Communication

Stocker / Forklift Operator

Costco Wholesale

Jun 2018 - Jul 2022 (4 years 1 month)

Sorted and placed pallets for display, enhancing store organization. Completed cashier training and served over 110 customers daily, recognized for good work ethics.

Inventory Management Customer Service

Sunday School Helper/Youth Camp Leader

Apostolic Church of God

Jan 2021 - Feb 2021 (1 month)

Supported the educational development of children, ensuring their safety and wellness while collaborating with a team to manage daily activities and hygiene procedures.

Childcare Team Collaboration Education

Assembly Line/General Labour

Liberty Staffing

Jun 2015 - Sep 2017 (2 years 3 months)

Provided leadership and teamwork in the warehouse, performing loading and unloading duties efficiently. Packaged items to enhance productivity and team morale.

Team Leadership Packaging Workflow Management

Education

Degrees, certifications, and relevant coursework

NPower Canada

Google IT Support Professional Certificate, Information Technology

14-week intensive online class training on the fundamentals of computer technology, and project management essentials. Topics included configuring device operating systems, troubleshooting core service challenges, and supporting IT infrastructure and networking.