Saiprasad Iyer

I’m a results-driven Administrative & Virtual Assistant with 3+ years of experience supporting operations, scheduling coordination, documentation management, and customer communication in remote environments. I’m known for reviewing reports, maintaining accurate records, and building structured documentation with strong attention to detail.

In my role as Scheduling & Administrative Coordinator (2022-2026) at Pitc Institute, I reviewed and maintained operational records and institutional documentation across multiple systems to ensure consistency and accuracy. I coordinated academic schedules for 300+ students and faculty members, proactively identifying and resolving scheduling conflicts.

I also managed spreadsheets, CRM databases, and administrative records with a focus on data accuracy and workflow organization. I supported day-to-day operational workflows by organizing documentation, tracking administrative activities, preparing scheduling updates, and writing professional email communications.

Earlier, as a Customer Support Specialist (2020-2022) at Etech, I handled high-volume service requests through chat, email, and phone support. I scheduled and coordinated service appointments, updated customer accounts in CRM systems, resolved issues professionally, and helped improve customer satisfaction through prompt and accurate support.