Deepika Fulse
@deepikafulse
Detail-oriented virtual assistant specializing in calendar management and operational support.
What I'm looking for
I am a detail-oriented virtual assistant with over 2.6 years of remote operations experience supporting international clients and cross-time-zone workflows. I specialize in calendar and appointment scheduling, consistently managing 100+ weekly appointments with 100% accuracy.
My background includes back-office document verification, non-voice chat support, and operational coordination for both startups and established companies. I use Google Calendar, Excel, and Google Sheets to create structured tracking systems that maintain accuracy and streamline processes.
In previous roles I supported major clients and projects—scheduling learners with companies such as L&T, Cipla, and Emcure, resolving 80%+ customer queries on the Zomato project, and maintaining compliance during Australian shifts. I focus on process improvement and reliable execution.
I bring strong administrative skills, customer-facing experience across chat, email, and voice, and a commitment to operational excellence. I am seeking a remote Virtual Assistant role focused on calendar management, appointment scheduling, and operational support.
Experience
Work history, roles, and key accomplishments
Operational Executive
Vani.coach
May 2024 - Dec 2024 (7 months)
Scheduled 100+ learner calls weekly with corporate clients (L&T, Cipla, Emcure) and maintained 100% scheduling accuracy using Excel and structured tracking systems to support remote operations.
Back Office Executive
TSI
Feb 2023 - Aug 2023 (6 months)
Managed document verification and administrative operations on the Australian shift, ensuring compliance and accuracy of records for client workflows.
Chat Support Executive
Startek Aegis
May 2022 - Nov 2022 (6 months)
Provided non-voice chat, email, and voice support for the Zomato project, resolving 80%+ of customer queries and maintaining high customer satisfaction levels.
Operations Executive
Rao Engineering Pvt. Ltd.
Mar 2018 - Jun 2019 (1 year 3 months)
Managed daily operations, monitored performance metrics, and implemented process improvements that enhanced team productivity.
Education
Degrees, certifications, and relevant coursework
S.K.D Engineering College (JNTU)
Bachelor of Technology, Electrical & Electronics Engineering
Grade: 72%
Completed a B.Tech in Electrical & Electronics Engineering with 72% final grade.
Sri Sai Junior College
Intermediate, Intermediate
Grade: 86%
Completed Intermediate education with a score of 86%.
Trinity E.M High School
SSC, Secondary Education
Grade: 73%
Completed Secondary School Certificate with 73%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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