Sai PathakSP
Open to opportunities

Sai Pathak

@saipathak

Confident customer service representative passionate about serving customers.

India
Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in a dynamic environment, with opportunities for growth and development.

I am a dedicated customer service representative with a strong passion for serving customers and ensuring their satisfaction. My experience as a Passenger Service Executive at Celebi Nas Airport Service Ltd has equipped me with the skills to thrive in challenging and fast-paced environments. I excel at interacting with customers, resolving issues swiftly, and maintaining a positive atmosphere.

In my role at V2 Solutions, I implemented and refined content moderation policies, ensuring compliance with guidelines and legal standards. My ability to adapt to changing business needs has been a key factor in my success. I take pride in my reliability and attention to detail, which are essential in content moderation and customer service roles.

Experience

Work history, roles, and key accomplishments

CL

Passenger Service Executive

Celebi Nas Airport Service Ltd

Mar 2024 - Jul 2024 (4 months)

Worked as a Passenger Service Executive for Turkish Airlines, handling counter operations. Assisted passengers with check-in procedures and resolved various travel-related inquiries.

Education

Degrees, certifications, and relevant coursework

NS

N.E.S ’s English Medium School

Secondary School Certificate, General Studies

Completed secondary education, building foundational knowledge across various subjects.

NC

N.E.S ’s English Medium School & Jr. College

Higher Secondary Certificate, General Studies

Completed higher secondary education, focusing on core academic subjects.

MM

MK College Kalyan Mumbai

Bachelor of Commerce, Commerce

Pursued a Bachelor of Commerce degree, gaining knowledge in business and financial principles.

LA

Loyla Institute of Business Administration(LIBA)Chennai

Executive Post Graduation Program, Human Resource

Completed an Executive Post Graduation Program in Human Resource, focusing on advanced HR practices and strategies.

FR

Frankfinn

Diploma, Aviation, Hospitality and Travel Management

Obtained a Diploma in Aviation, Hospitality and Travel Management, developing skills relevant to the travel and hospitality industries.

Tech stack

Software and tools used professionally

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Sai Pathak - Passenger Service Executive - Celebi Nas Airport Service Ltd | Himalayas