Looking for a job

SAID DIRIE

@saiddirie

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I keep remote operations, records, and customer support running smoothly.

Kenya

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What I'm looking for

I'm seeking a remote Virtual Assistant role where I can support administrative workflows, data accuracy, customer communication, and operational coordination. I'm available for full-time or part-time flexible shifts from a dedicated home office.

I've supported day-to-day operations at Africom Petroleum by managing schedules, work plans, communication streams, inventory logs, and logistics tracking across multi-unit teams.

At Hass Petroleum, I maintained enterprise data, verified records, and produced administrative summaries, operating manuals, and technical specifications for regional teams.

I also provided Tier-1 support to more than 200 daily users at Kenya Methodist University, handling email, phone, and ticketing inquiries while maintaining access databases and digital asset logs.

I'm comfortable working remotely with Google Workspace, Microsoft Office, Excel, SQL, PostgreSQL, Power BI, Tableau, and Python. I bring fluent English and Swahili communication, native Somali, and a reliable home-office setup for flexible shift coverage.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager & Administrative Coordinator

Current

Africom Petroleum

May 2024 - Present (2 years 5 months)

Manage daily operational schedules, work plans, and communication streams across multi-unit teams. Oversee data entry, inventory logs, and logistics tracking while ensuring data accuracy and systematic document organization.

Data Entry Inventory Management Logistics SOP Development Communication Skills Administrative Support

Data & Systems Analyst

Hass Petroleum

Feb 2022 - Oct 2024 (2 years 8 months)

Executed routine data entry, verification, and database maintenance for enterprise applications, ensuring zero-error reporting standards. Prepared structured administrative summaries and technical specifications to guide team members across regional branches.

Data Entry Database Management Reporting Technical Documentation Cross Functional Communication

Administrative & IT Support Intern

Kenya Methodist University

Sep 2021 - Dec 2021 (3 months)

Provided front-line customer service and Tier-1 support to 200+ daily institutional users via email, phone, and ticketing portals. Organized and updated digital asset logs, user access databases, and administrative files for operational and audit compliance.

Customer Service IT Support Ticketing Systems Data Entry Database Management