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James MuteroJM
Open to opportunities

James Mutero

@jamesmutero1

Experienced virtual assistant specializing in operations and client services.

Kenya
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What I'm looking for

I seek flexible full-time, part-time, or contract VA roles where I can streamline operations, improve processes, and support clients with reliable, accurate administrative and remote services.

I am a highly organized virtual assistant with 5+ years of cross-industry experience in administrative support, client communication, calendar and email management, and remote digital operations. I bring a strong commitment to accuracy, confidentiality, and timely delivery while supporting busy professionals.

I have managed large datasets with 98% accuracy, coordinated workflows with remote teams, trained new team members, and improved regional sales by 12% through targeted client engagement. My background includes roles in banking, logistics, and AI/data annotation projects.

I am proficient with Google Workspace and Microsoft Office, CRM and productivity tools like Trello, Asana, Notion, and Slack, and have foundational Python and SQL knowledge. I seek opportunities where I can streamline operations, improve processes, and contribute to client satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Dedan Kimathi University of Technology logoDT

Dedan Kimathi University of Technology

Bachelor of Commerce, Human Resource

Completed a Bachelor of Commerce with Human Resource option at Dedan Kimathi University of Technology, graduating in 2013.

Tech stack

Software and tools used professionally

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James Mutero - Virtual Assistant - Freelance | Himalayas